Helicopter manufacturer hopes software will drive availability, capability for its civil and defense customer base, while continuing to reduce costs overall
Atlanta and UK — June 27, 2006 — Eurocopter, a leading helicopter manufacturer, and strategic service management solution provider Servigistics announced today that Eurocopter has selected Servigistics to enhance its global service parts management operations.
Servigistics will support Eurocopter in its drive to maximize availability and capability for its extensive civil and defense customer base, while continuing to reduce costs overall. Additionally, the Servigistics solution will provide Eurocopter with global visibility of service parts and provide advanced intelligence into the management of performance-based logistics (PBL) and power-by-the-hour (PBH) service contracts.
"As Eurocopter advances its service network, the ability to meet our critical service level agreements on time is imperative to our reputation as well as our bottom line," said Jean Pierre Dedieu, Support and Services, Eurocopter. "Choosing a system that provides global visibility was of paramount importance to us and supports the EADS 3-i Policy for Innovation, Internationalization and Improvement."
Eurocopter's Senior Manager Spare Parts Supply Chain, Bernhard Weigl, further added, "After a lengthy and rigorous evaluation program, we concluded that the Servigistics solution had a strong European infrastructure that could handle high levels of complex data, increasing the visibility and efficiency of our service parts operation."