BPO a No Go? No Action Taken in 25 percent of U.S. Sourcing Evaluations
Business process outsourcing contracts not awarded in 30 percent of evaluations; vendors must improve location mix, delivery capability, NelsonHall says
Business process outsourcing contracts not awarded in 30 percent of evaluations; vendors must improve location mix, delivery capability, NelsonHall says
Capabilities Critical
Caution on Cost Reductions
Additional Articles of Interest
business process outsourcing relationships 'P' is for 'Partnership' in BPO
group purchasing organizations Not Your Grandfather's GPO
Capabilities Critical
- Improved process operations knowledge
- Proven cost reduction capability
- Improved offshore location mix and delivery capability
Caution on Cost Reductions
Additional Articles of Interest
business process outsourcing relationships 'P' is for 'Partnership' in BPO
group purchasing organizations Not Your Grandfather's GPO
- More research about business process outsourcing.
- More research from NelsonHall.
