Government Agencies Identify Automation as Key for Improving Procure-to-Pay Process

Public agencies pursuing variety of goals with purchasing card initiatives, Visa survey finds

Automation Tops Expected Benefits

  • 22 percent of government officials expect that improving process automation will be the most important benefit their organization will derive by implementing a commercial card program, followed by replacing cash (18 percent) and increasing procurement transparency (18 percent).

  • 82 percent of respondents report that their organization has implemented policies that aim to provide greater opportunities for small businesses to work with the government. Of those organizations that have not implemented a small business policy, 78 percent believe that small and midsize businesses will become a focus within the next five years.

  • 35 percent of government organizations plan to implement new technologies in the next five years, followed by outsourcing functions (31 percent) and new organization-wide processes (30 percent).
Most Agencies Planning New Initiatives

Current Programs Detailed

  • The Australia Department of Defense discussed its use of the Visa purchasing card.

  • The National Bank of Economic Social Development in Brazil (BNDES) explained how payment solutions provide small businesses with automatic access to funding.

  • Representatives from ABSA bank and the South African government presented an overview of their Sekulula Card program, which enables electronic delivery of government benefits and empowers citizens with new spending capabilities.

  • The South Korean Ministry of Construction and Transportation provided an example of a cooperative initiative between the government, the financial industry and Visa.

  • The U.S. General Services Administration (GSA) explained how the administration realized cost savings through streamlined acquisitions and preferred vendor discounts by integrating the Visa purchasing card with the GSA's online ordering system.

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