Oracle Updates JD Edwards World

Adds improved compliance and self-service operations, reaffirms commitment to solution

Adds improved compliance and self-service operations, reaffirms commitment to solution

Grapevine, TX — June 16, 2005 — Enterprise software giant Oracle this week released updates to the JD Edwards World applications, with a focus on helping companies using the JD Edwards solutions to improve compliance, provide customers with self-service applications and lower operating costs.

With the A7.3 Service Pack 16, announced at the Oracle Applications User Group Conference here this week, Oracle said it has made functionality updates to Cash Flow Reporting, improved the audit trails within General Ledger, updated batch headers and added an approval process in Accounts Payable to monitor the outflow of cash.

"These new additions will enable JD Edwards World customers to better comply with regulatory mandates such as Sarbanes-Oxley and gain increased insight into financial reporting practices and internal controls," Oracle said in announcing the added features.

Self-service for Customers, Employees

The self-service applications now included in the JD Edwards World base product are intended to make it easier for companies to connect with customers, according to the solution provider.

Organizations can give their customers real-time, 24-hour access to purchasing and order status information via the Internet. Upon entering the system, customers will be automatically recognized and provided relevant information. This should help promote improved communication between customers and vendors while enabling lower costs for routine transactions. In addition, the enhancements will allow customer service agents to devote more time to customers with special issues and reduce problem resolution time.

Employee self-service features have also been added to provide direct access to financial and human resources information, including payroll, benefits and the status of vacation time.

International Updates

The JD Edwards World A7.3 Service Pack 16 provides updates for Argentina, Australia, Brazil, Canada, France, Italy, Ireland, Mexico and Spain. Additionally, the new release updates support for the International Bank Account (IBAN) commonly used in Europe and cash flow analysis to help customers meet IAS requirements.

John Schiff, vice president and general manager of Oracle's JD Edwards World organization, said that the new updates reaffirmed Oracle's commitment to the JD Edwards World solution, which Oracle acquired when it closed its purchase of PeopleSoft earlier this year.

"Oracle plans to work with IBM and other partners to define the requirements for JD Edwards World products to be included in Oracle Project Fusion and support customers through future upgrades," Schiff said.


Additional Articles of Interest

— Do you only dream of having a supply chain as efficient as Dell's? Then it's time to wake up and manage your inventory liability. To find out how, read the SDCExec.com article "Managing Inventory Liability in an Outsourced Relationship."

Understanding and filling customer needs collaboratively adds more value than designing processes and systems to beat the competition. For an example of how one company did it, read the SDCExec.com article "Aligning Fulfillment Metrics to Customer Segment Requirements."


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