Powering In-the-field Maintenance, Repair

U.S. Marine Corps selects solution tied to on-board diagnostics to guide maintenance and repair for 770 light armored vehicles

Burlington, MA September 8, 2003 Enigma Inc., a provider of content-driven solutions for the support chain, today announced that the U.S. Marine Corps will deploy Class 4 Interactive Electronic Technical Manuals (IETMs), built on Enigma's 3C Platform, to its full contingent of 770 Light Armored Vehicles (LAVs).

According to Enigma, the IETMs will provide instant access to the service manuals and parts catalogs for all eight models of LAVs in use by the Marine Corps and will tie into on-board diagnostic and configuration management systems, as well as parts-ordering and inventory systems.

The result, Enigma said, will be improved maintenance and repair capabilities, both in the depot and in the field, providing LAV crews with the information they need to keep their equipment up and running in remote locations and combat scenarios, where mechanical resources are not available.

The Enigma solution draws content from including 70 manuals and parts catalogs to provide a single support application for the LAVs. Linked to the on-board diagnostics systems, an Enigma-powered IETM takes readings directly from sensors that detect equipment malfunctions and performance problems and, by using the fault code, can automatically provide the specific troubleshooting and repair procedures.

In addition, when replacement parts are required, Enigma said the crew can order them directly through the application, which executes an electronic order requisition consistent with Department of Defense specifications.

To ensure that each LAV has customized support, the provider said the IETM pulls content directly from a configuration management system, giving crew members the ability to see the information related to their specific vehicle configuration and any modifications or planned modifications for an individual LAV.

In addition, the IETM lets users specify their level of maintenance proficiency, modifies the delivery of information accordingly and tracks the changes and repairs they make. The content is always tailored to the knowledge level of the end user and is based on real-time updates from the field and the Program Office.