Top 500 Global Corporations Lose $19.1 Billion Annually Due to Telecoms Sourcing Failures

Study reveals widespread dissatisfaction amongst large organizations with telecom and network sourcing projects; staff shortcuts and short-sighted strategies cited in Hudson & Yorke report


London — February 1, 2010 — Large organizations globally are losing 12 billion pounds ($19.1 billion) annually through failures in the sourcing and governance of their telecom services, according to a new study.

The research, conducted by Forrester Consulting on behalf of Hudson & Yorke, specialists in telecommunications and network sourcing, suggested that the significant losses are due to 80 percent of all telecoms sourcing projects not being as efficient as they could be, with firms potentially able to save 20 percent on each contract spend.