Healthcare Industry Turns to Learning Management Solutions

Executives want to improve care, ease compliance

Pleasanton, CA — August 16, 2004 — Healthcare organizations are turning to learning management solutions (LMS) to address critical industry challenges, such as training staff on new clinical software and meeting accreditation requirements for training, according to a recent survey conducted by Health Data Management Magazine and PeopleSoft.

The survey, which polled 200 healthcare executives, also showed that more than half of the respondents identified "aligning learning with the goals and objectives of the enterprise" as the greatest benefit of LMS. In addition, more than a third of respondents indicated that they plan to implement LMS in the next year.

According to research firm Brandon-Hall, the learning management market is expected to grow to $83.1 billion in 2006. "The need for training in areas such as [electronic medical record (EMR)], competency assessment, emergency preparedness, and [Health Insurance Portability and Accountability Act (HIPAA)] regulations is forcing organizations to provide and monitor comprehensive employee training throughout the organization," said Kevin Horigan, group vice president, PeopleSoft Public Services.

The 200 survey participants included CEOs, chief learning officers, managers, directors and supervisors of human resources, clinical, training and IT departments. The participants represented hospitals and health systems across the United States. Survey results include the following:

* 37 percent of the survey respondents plan to implement a Learning Management System in the next year

* 53 percent of the respondents stated that "aligning learning with the goals and objectives of the enterprise" as the greatest benefit of LMS

* 30 percent of the respondents stated that what prompted them to consider purchasing LMS was the need to "manage and deploy e-learning," while 27 percent said "implement skill and competency management" and 10 percent said to "meet regulatory compliance"

* 30 percent of the respondents said their primary learning initiative are "Regulatory" (e.g., HIPAA, [Joint Commission on Accreditation of Healthcare Organizations (JCAHO)], [Occupational Safety and Health Administration (OSHA)]), while another 30 percent said "Electronic Medical Record"