Arriving EDI orders are translated to AccPac-readable ERP data format and are posted to the ERP system’s sales order entry module, after which they are synchronized in real-time with the Accellos software. Similarly, orders arriving through the ICINITI Web store and the various associated Websites are directed to the ERP Web order entry module and scheduled for fulfillment in the warehouse software. Some orders arrive via traditional means such as fax and phone and are entered manually to the AccPac software and relayed to the floor.
Where previously Edisoft’s Visual ASN module would perform a virtual pick/pack/ship process, all of this activity is now performed by AccellosOne Warehouse. Pickers scan barcodes on downloaded pick sheets, move to the pick locations, remove the merchandise and proceed to the packing and shipping station.
“Orders download from AccPac to the Accellos software with the shipping information included,” said Carl Davies, IT Director for Accellos. “Once the orders have been picked, packed and shipped, the shipping information is uploaded to AccPac for invoicing and customer notification. The same information uploads directly from AccellosOne Warehouse to Edisoft Visual ASN for preparation of the Advance Ship Notice to EDI-enabled customers.”
Results and projections
The new workflow approach will affect dramatic improvements in the company’s warehouse and business management operations by eliminating the remaining manual activity associated with the processing of customer orders, while also eliminating the time-consuming and labor-intensive data entry associated with maintaining redundant databases.
Physical warehouse operations are faster and the opportunity for fulfillment error has been virtually eliminated. Additionally, billing and collection data flows seamlessly across the components of the integrated software system, simplifying and accelerating the billing process.
Eyeing the future with optimism, Budge projects that shipment volumes will more than double in the near term but with little or no increase in the size of the fulfillment staff.