January online EXCLUSIVE: Optimizing the Service Supply Chain: Part III

Protect your installed customer base at the end of the product life cycle


Grant Gordon is a managing director in KPMG Advisory’s Business Effectiveness practice, based in the Silicon Valley. He can be reached at ggordon@kpmg.com.

Charles Withrow is a director in KPMG Advisory’s Business Effectiveness practice, based in the Silicon Valley. He can be reached at cwithrow@kpmg.com.