iSource: Are there other, significant differences between big and small companies? For example, are there differences in how they react to new systems?
Ali: As I said, the cultural adaptation problems happen in any size company. It's something that occurs whenever there are people working together. And the challenge that a bigger company faces is really no different from whatever a smaller business faces. It's just that, instead of removing fear from 100 people, they have to remove that fear from 1000 people.
iSource: What do you see happening down the line?
Ali: Organizations are going to become more and more Internet-friendly as they start seeing the return on their investment. They'll experience huge benefits in using Internet-based platforms to help manage business processes more efficiently. More than that, they'll need these platforms to keep up in the market and control costs. It comes down to this: question: Do you sell more stuff or spend less money? Every dollar you spend to sell more, you get back only a few cents in profits. But, every dollar you save through efficient operations goes directly to the bottom line. If you save a million dollars a year on supply chain automation processes, that's a million dollars that goes right to the bottom line. As companies realize that, the roadblocks will start to disappear.