Files Registration Statement for IPO

Application service provider waits for word on acceptance of initial public offering

San Francisco — December 18, 2003 — Inc. announced today that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission (SEC) for a proposed initial public offering of its common stock. All of the shares are to be sold by the company.

Morgan Stanley & Co. Inc. will act as sole book runner for the offering, and co-managers will be Deutsche Bank Securities Inc., UBS Securities LLC, Wachovia Capital Markets, LLC, and William Blair & Co., L.L.C. is a provider of on demand application services. The company provides a customer relationship management, or CRM, service to businesses of all sizes and industries worldwide that is delivered through a standard Web browser.

A registration statement related to these securities has been filed with the SEC but has not yet become effective. said these securities may not be sold nor may offers to buy be accepted prior to the time the registration statement becomes effective.