Things Go Better With Coke’s Supply Chain

Soft-drink giant pours business to ITC Infotech and SAP Consulting


The implementation of SAP BusinessObjects Supply Chain Performance Management was begun by ITC Infotech in July 2010. A project team of 12 experts was involved in the implementation, focusing on supply chain, business warehouse, enterprise portal, delivery and project management. After multiple rounds of tests and architectural reviews, the application today reports the supply chain performance for the areas of demand planning, production and customer service. The performance scores are available on a real-time basis and users have the flexibility to create their own reports and dashboards based on their areas of interest and priority.

“With globally extended and complex supply chains, it’s critical for companies to enable actionable insight that supports continuous improvement with an end-to-end view of performance and root-cause analysis,” said Thad Dungan, vice president, Solution Management at SAP. “Aligning supply chain strategy with corporate objectives across key lines of business in a timely and cost-effective manner can make all the difference in achieving superior supply chain performance.”

As the North American application advances, Coca-Cola is planning a global rollout that will help it map, manage and monitor supply chain strategy, have consistent definition and common data sources for metrics. The strategy will help empower Coke’s supply chain strategy and tactical decision making through real-time access to critical information.

Takeaways:

  • Align supply chain strategies with corporate objectives
  • Focus on metrics to drive profit consistency and metric consistency across the supply chain
  • Support continuous improvement with an end-to-end view of performance and root-cause analysis
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