2004 Pros to Know

Steve Banker, Supply Chain Practice Service Director, ARC Advisory Group
This former Penn State University professor is currently directing ARC's Supply Chain & Logistics research, and his concentration is on technology adoption and its impact on organizations' culture and business practices. He regularly writes reports and studies that tackle trends in the industry, and he also gives speeches at such forums as the Council of Logistics Management and the Material Handling Institute of America.

Adam J. Fein, Ph.D., President, Pembroke Consulting
Fein has written countless articles, books and reports that educate wholesale distribution, manufacturing and B2B technology companies. Additionally, he is in the process of conducting supply chain research for the U.S. Census Bureau. Fein has numerous academic accolades to his credit, including having been Doctoral Fellow, American Marketing Association Doctoral Consortium, University of Colorado (1996), among others.

Adrian Gonzalez, Director of the Logistics Executive Council, ARC Advisory Group
In addition to leading ARC's Logistics Executive Council, which is a medium for collaboration, benchmarking and best-practices research, he has served as a guest lecturer at Northeastern University for its Supply Chain Management Certificate Program and Executive MBA program. Gonzalez is also a member of the Council of Logistics Management and has completed coursework in Six Sigma and New Product Introduction.

Bill Michels, CEO, ADR International
An expert in developing solutions when working with volatile commodities, Michels has developed new theories, practices and tools for supply chain transformation, and he has delivered change processes to global multinationals that lead to increased profitability, enhanced staff competence and sustainable cost improvements.

ADR International, a global consulting firm, specializes in strategic sourcing, purchasing and supplier management. ADR clients achieve sustainable long-term value through our:
* understanding of sourcing, purchasing and supplier management
* world-class change management expertise
* skills transfer to improve the capabilities of purchasing personnel
* hands-on implementation to deliver savings and transformation. www.adrna.com

Navi Radjou, Vice President, Enterprise Applications, Forrester Research
Radjou has advised manufacturers around the world on issues related to product development, supply chain and customer service, and he is a frequent speaker to senior executive groups. In addition to expanding Forrester's research to new areas, Radjou is credited with introducing the term "Adaptive Supply Networks" to describe the new linear "sense-and-respond" business networks.

Craig Schiff, CEO and President, BPM Partners
Schiff is a frequent writer and expert speaker on the topic of business performance management and was recently chosen as the conference chair for DCI's Performance Management Conference. He and his company regularly conduct surveys on business performance management and educate according to their findings.

Provider Pros to Know:

A "Provider Pro to Know" works for a company that offers technology other enterprises use to enable their supply and demand chains. The following receipients have demonstrated outstanding thought leadership, influencing the way corporations do business.

Jay Baitler, Senior Vice President, Staples Contract Division, Staples Inc.
A major proponent of using e-procurement as a way of strengthening the buyer-supplier relationship.

Staples Contract, a division of Staples, Inc., provides office supply solutions to medium- and large-sized organizations. The business works collaboratively with its customers enabling procurement professionals to efficiently manage procurement programs with lowest total delivered cost. With 2002 sales of $11.6 billion, Staples, Inc. is committed to make buying office products easy. Please visit www.StaplesContract.com .

Bob Belshaw, Chief Operating Officer, INSIGHT Inc.
Frequent evangelizer on the role of information systems and decision support technology in supply chain management and optimization.

INSIGHT, Inc., a top international provider of supply chain planning solutions for the world's foremost companies, uses a proprietary optimization engine to gain competitive advantage for clients. Over 40% of Fortune Magazine's Top 50 and 70% of Business Week's most profitable corporations use solutions from INSIGHT. Clients select from a powerful network of planning and scheduling solutions, including design of global supply chains, transportation procurement, supply chain hardening, and inventory analysis within PowerChain" Inventory from Optiant. www.insight-mss.com