2004 Supply & Demand Chain Executive 100

Enterprises are ready to invest in technologies and services to improve their supply and demand chains. We offer a guide to enablers and service providers ready to lend a hand.


Blue Agave Software (Cambridge, MA, 2001). Empl.: 30 (+20%); custs.: 5 (+100%); impl.: 9 wks; train.: 1 wk; payback: 2 mnths; svcs.: 50%. Key custs.: Hartz Mountain Corp.
Key Problems Solved: Helps consumer goods manufacturers optimize their performance with key retail customers, using real-time inventory and sales information to improve customer service and profits.
Key Differentiators: Provides ability to transform data into actionable information that can quickly preempt operational problems, recommending appropriate responses in time to make a positive impact.

CargoSmart (San Jose, CA, 2000). Empl.: 60 (+0%); custs.: 12,000+ members (+56%); impl.: 3-5 wks; train.: ongoing; payback: immediately; svcs.: 0%. Key custs.: Herbalife, OfficeMax, Pride Mobility.
Key Problems Solved: Lets customers plan, process, monitor, and share their shipment information electronically throughout the shipment cycle, saving them time and money.
Key Differentiators: Provides leading multiple-carrier ocean shipment management and integration services to 12,000+ users, delivering innovative, customizable solutions on multiple platforms with immediate ROI.

Cirqit (Whippany, NJ, 1999). Empl.: 40 (+10%); custs.: 25 (+100%); impl.: 4 wks; train.: 2 wks; payback: 3 mnths; svcs.: 50%. Key custs.: Black & Decker, John Deere & Company, JP MorganChase.
Key Problems Solved: Print spend management solution comprised of: eProcurement and price management software platform, engagement and implementation services, systems integration and application development services.
Key Differentiators: Consulting services (print assessment, strategy, supply chain optimization), business process outsourcing, price management capabilities.

CLEO


Cleo Communications (Rockford, IL, 1976). Custs.: 105,000 (+10%); impl.: .5 wks; train.: .5 wks; payback: 2 wks; svcs.: 10%. Key custs.: MDV/Nash Finch, ICC.net, EC/EDI Inc.
Key Problems Solved: Allows suppliers to meet retailer requirements for data communications and data synchronization. Also helps retailers manage network deployments to secure Internet-based communication.
Key Differentiators: Solutions are cost-effective, easy-to-use, integrated and scalable. Products are mature and proven in over 100,000 installations worldwide.

CombineNet (Pittsburgh, MA, 2000). Empl.: 65; custs.: 45. Key custs.: Proctor & Gamble, Siemens, Kodak.
Key Problems Solved: Committed to helping Fortune 500 organizations make better decisions. By applying the technology of CombineNet Decision-Guidance Systems, these decisions improve financial performance and gain them competitive advantage.
Key Differentiators: Suppliers present their best, conditional offers for optimized results and collaborative relationships. CombineNet's architecture provides answers that work within business cutting sourcing time from months to days.

Comergent (Redwood City, CA, 1998). Empl.: 140 (+40%); custs.: 115 (+20%); impl.: 12 wks; train.: 1 wk; payback: 6 wks; svcs.: 1:1. Key custs.: Toro, Goodrich's Aerostructures Division, La-Z-Boy.
Key Problems Solved: Provides single face to the customer despite disparate back-end, systems, reduce order errors, lower order processing costs, enable customer self-service, decrease customer service costs, enable product information management, reduce inventory costs, increase efficiencies
Key Differentiators: Web services, message-based distributed architecture; ratio of software license to services is 1:1; one solution for customer- and partner-facing demand chain processes; proven track record, high customer satisfaction; acquired Profile Systems Inc in Jan 2004, strengthened product info; management and added vendor managed inventory solutions

Corporate Express (Broomfield, CO, 1986). Empl.: 10,775; impl.: 1 wk; train.: 1 wk; payback: 1 mnth; svcs.: N/R. Key custs.: IRS, EPA, U.S. Navy.
Key Problems Solved: E-Way assists purchasing by making it easier for customers to find, order, and track office product purchases, while reducing costs associated with the procurement process.
Key Differentiators: One of the first office products suppliers to launch an online B2B procurement system, the company takes extra measures to provide a personalized buying experience for customers.

Covigna (Mountain View, CA, 2000). Empl.: 50; custs.: 12; impl.: 6 wks; train.: 1 wk; payback: 3 mnths; svcs.: 50:50. Key custs.: General Motors, Johnson Controls, Bell Microproducts.
Key Problems Solved: Solves the challenges Global 2000 enterprises face in contract creation, approval, security, access, administration, workflow, versioning, storage, data management, compliance, negotiation, and performance management.
Key Differentiators: Rich governance features, which support management-level controls around the contracting process. Contract authoring solution works seamlessly with Microsoft Office-based business processes.

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