Harmonizing Processes at EMP

It was the same old song and dance of duplicate orders and maverick purchasing at Experience Music Project, until the company decided to streamline its processes.


Reeves estimates that the new solution saves about 15 man-hours a week, since employees no longer have to send invoices out to departments for coding and approval. Said Reeves, "Requisitioners can route purchase orders to vendors via e-mail. This is just one of many efficiencies enabled by the software."

Epicor Procurement has also helped EMP generate more accurate reports from its financials system. "Previously, expenses were assigned to departments and projects after the purchases were made," said Reeves. "Now, each purchase is coded to a specific project when the requisition is initiated. This provides a clearer view of where our money is going, and the integration between Epicor Procurement and our back-office financials has enabled better financial reporting." EMP produces monthly reports for each department manager from its financials application that detail approved expenses by project.

Flexibility Counts

Constantly striving to increase efficiency, EMP has modified its purchasing approval process and its overall purchasing structure several times over the last four years. "As we change our processes, we can easily adapt the routing rules in Epicor Procurement to meet our requirements," said Reeves.

Since implementing the new software, EMP has realized timesavings from e-mail purchasing routing, both of which were previously handled by fax machine or hand delivery. "Having a technology system where administrative changes can be done quickly has become increasingly important for us. We have more changes planned, but we expect it to be very easy to make these alterations, thanks to the software's flexibility," Reeves said.

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