2005 Pros to Know

Supply & Demand Chain Executive honors the practitioners and providers that have proved to be 2005's thought-leaders


Tim Davies, Director, eSourcing and Technology Work Cell, GlaxoSmithKline “If [GlaxoSmithKline] isn't running auctions today, they are losing money,” says Tim Davies; and he should know. Handed a mandate to free up as much funding to continue the development of market-leading pharmaceutical products, Davies and his team implemented a strategic enterprise supply management platform that, in 2003, filtered $3.8 billion through its tools. With change management in mind, Davies has empowered GSK to run online events for just about anything the company purchases. Such measures have earned GSK the Chartered Institute of Purchasing and Supply (CIPS) Supply Management Awards for Best Use of Technology. And Davies and his team were awarded the President's Role of Honor for the savings achieved through the supply management's global hotel program.

Mike Duffy, Vice president, North American Value Chain, The Gillette Co. Taking the lead in supply chain transformation, Mike Duffy has ushered manufacturing giant Gillette's “worst-in-class” supply chain into the “best-in-class” category. Using the premise that the value chain begins and ends at the retailer's shelf, Duffy brought the company's customer service levels up by 10 percent, lowered inventories by 25 percent and cut costs by 3 percent. In addition to his work at Gillette, Duffy has been named to the Massachusetts Institute of Technology's Supply Chain 2020 (SC2020) Project, which is a multi-year research effort to identify and analyze factors that are critical to the success of future supply chains. Currently he is leading a cross-functional team at Gillette to examine how the company re-engineers business processes in order to improve the speed at which it turns data into information.

Les Long, Manager, Purchasing and O.S., Whayne Supply Even though Whayne Supply is one of the oldest and largest heavy equipment dealerships in North America, Les Long has ensured the company's supply and demand chain is cutting-edge and competitive. Not only did he establish a company-wide purchasing card program and develop an MRO automated stock inventory to support over 15 stores' daily supply needs, Long was the main designer of Whayne's first automated purchase order system. In fact, Long's work at Whayne, a Caterpillar dealer, so impressed executives at Caterpillar headquarters that they have used Whayne as a model for other dealerships, inviting Long to speak to them about reducing costs and automating purchasing. Long, who is also a Six Sigma Green Belt, has developed an ongoing user training program for Whayne's employees involved with procurement, receiving and payments.

R. David Nelson, Vice President, Global Supply Management, Delphi Corp. A thought-leading supply chain practitioner for more than a decade, Dave Nelson has earned widespread recognition for his accomplishments in advancing the practice of supply chain management and in raising the visibility of the field within Corporate America. Nelson first drew attention for his work at Honda of America Manufacturing, where, as vice president of purchasing (and later as senior vice president of purchasing and corporate affairs), he helped guide the company's procurement division as its staff grew fourfold and as its revenues increased by 10 times. He later co-wrote a book about his experiences in supply management at Honda. After a four-year stint as vice president of worldwide supply management at Deere & Co., Nelson joined Delphi and was named to his current position in February 2002. Continuing to raise supply management's profile in the enterprise, Nelson is also a member of the Delphi Strategy Board, the company's top policy-making group, and he serves as the executive champion for Delphi's Global Supply Management Task Team.

Jan Philbrook, Director of Global Trade Compliance, Tyco Fire & Security Trade compliance may be a hot topic since the September 11 terrorist attacks, but Jan Philbrook has been working on trade-related issues for at least a decade. Philbrook joined Sensormatic (which was acquired and became Tyco Fire & Security in 2001) about 15 years ago, and she took over as distribution and transportation manager at the company in 1995. Since then she has spearheaded the business' efforts to build a trade compliance organization at the company and to ensure compliance throughout the company's global operations. Largely self-educated in the ways of trade compliance, Philbrook has made training for Tyco Fire & Security staff on compliance issues a priority, along with strengthening and standardizing the company's processes around compliance. As a result of these efforts, Philbrook believes that Tyco Fire & Security has been able to provide higher levels of service to its customers, turning compliance into a competitive weapon.

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