Xcel Energy Controls Services Spending Using IQNavigator

Using IQNavigator, Xcel Energy was able to introduce a competitive marketplace, generating millions of dollars in annual cost savings and providing an ROI of more than 1,000 percent.


Business Challenge: Xcel Energy, a Fortune 250 electric power and natural gas energy utility, provides a comprehensive portfolio of energy-related products and services to 3.3 million electricity customers and 1.8 million natural gas customers in ten states.

In early 2005, Xcel Energy realized they did not have clear visibility or control of their services spending.

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