Enabling GM's Global Supply Chain

An interview with Andi Karaboutis &#8212 process information officer at GM, running Global Purchasing and Supply Chain Information Systems


What keeps Karaboutis up at night? Timing. "The business changes much faster than I can stay up to speed with in technology, so one of the biggest challenges I've got is: how do we address the business change quicker?" Because IT solutions can take anywhere from 18 months to three years to catch up with a business process change, Karaboutis says she tackles projects in "chunks," keeping system deliveries in small enough pieces so that she is delivering value in lockstep with the changes that the business is making, allowing the business to validate that a project is meeting its needs.

The automotive industry may be facing some of its toughest times in decades, but that hasn't dampened Karaboutis' enthusiasm for her job. "I'm excited to get up and come to work every day, despite the challenges in the industry," Karaboutis says. "The supply chain has to be lean, fast and visible, and what really is exciting to me is that, from a technological perspective, coming up with a great supply chain capability that will address all three of those is just a tremendous opportunity."

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