In 1997, world chess champion Garry Kasparov played against IBM's Deep Blue Supercomputer and lost. The following day he spoke about his experience and proposed a change in perspective: The real challenge is not to determine who is superior — man or machine — but to achieve the right combination of man and machine. This insight also applies to supply chain operations. First and foremost, people and their experience and sound judgment are necessary to make the right decisions. However, understanding how supply chain software can complement and extend human abilities, will improve performance and achieve maximum profitability. The right combination of technology and human brain power leads to the most informed decisions and best results.
About the Authors: Alan Kosansky is president and Ted Schaefer is director of Logistics and Supply Chain Services with Profit Point, a company that specializes in helping businesses optimize complex processes. For further information, visit www.profitpt.com or call 866-347-1130.