Seven Steps to Next-generation Supplier Performance Management

Building a framework for closed-loop performance management requires focusing on four strategy-to-execution processes


About the Authors: Simon Tucker and Ron Dimon are executives with The Business Foundation Corporation. They help companies visualize their strategic value chains with the goal of ensuring businesses measure, monitor, plan for and analyze the right things so that they can focus on improving revenue growth, operating margin and cash cycle efficiency. Their clients include British Telecom, AutoNation, Cisco Systems, Newmont Mining, Citigroup, GE and GlaxoSmithKline. More information at www.business-foundation.com.

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