Enabler: DiCentral (Houston, dicentral.com)
Customer: Gamo Outdoor USA (Retail)
The Project: As part of an upgrade from MAS 200 system to SAP R/3, Gamo needed a trusted, SAP-capable EDI provider.
Solutions/Services: DiCentral's Managed Services suite of solutions, including mapping and file integration.
See the Best Practices feature starting on page 18 of this issue for more details on this project.
Enabler: Enporion LLC (Tampa, FL,enporion.com)
Customer: Duke Energy (Utility)
The Project: Complete a transition to a new ERP platform without impacting the current business process with the supplier community.
Solutions/Services: Enporion's Transaction Manager Application and Order Manager Application.
Business Impact: Duke increased the amount of transactions processed electronically over the Enporion marketplace by 74% from 2009 to 2010, which is when the ERP transition took place. Duke estimates that they were able to realize $2.3 million in savings during the transition.
Enabler: Epicor Software Corporation (Irvine, CA, epicor.com)
Customer: Kwalyti Tool (Industrial Machinery)
The Project: ERP upgrade and implementation. Provide an integrated business software solution to support business management and control in order to promote efficiency, growth and profitability.
Solutions/Services: Epicor ERP.
Business Impact: Kwalyti Tool immediately became more profitable and realized ROI within the first three months. Profits increased significantly in the first year and grew to be much larger than what Kwalyti Tool originally invested to buy the software.
Enabler: Flash Global Logistics, Inc. (Pine Brook, NJ, flashlogistics.com/brazil)
Customer: Juniper Networks, Inc. (Computer Networking Equipment)
The Project: Improve speed of fulfillment to Brazil and increase customer satisfaction. Improve overall operations and supply chain, gain transparency, reduce cost.
Solutions/Services: FLASHTRAC, custom inventory management and order tool, NF-e compliant with fiscal system link to Siscomex, plus Network Modeling Solutions, Command Center Solutions, Transportation and Global Trade Management Solutions.
Business Impact: Juniper experienced a 40% reduction in lead times, customer satisfaction rating improved, percentage of commercial invoice value paid to duties and taxes was reduced. Juniper achieved significant operational cost savings, and visibility to duties and taxes via unbundled invoicing helped Juniper accurately assess and predict budget and carrying cost.
Enabler: Fortna Inc. (Reading, PA, fortna.com)
Customer: MSC Industrial Supply Co. (Industrial Distribution)
The Project: Order fulfillment optimization. MSC guarantees that orders placed by 8 p.m. will be delivered next day to its customers. The company needed to optimize many facets of its Distribution Operations to meet customer and business commitments.
Solutions/Services: Fulfillment Center process redesign by Fortna Inc. that fundamentally changed the way MSC operated its facilities, implemented new warehouse control software – FortnaWCS™ in all locations that was seamlessly integrated with MSC's warehouse management and order systems and its materials handling equipment.
Business Impact: MSC increased profits and delivered on its customer promise. MSC cut order cycle time from three hours to less than one. Productivity improved by over 60%, and MSC was able to take on more business – and keep its next-day deliver guarantee to customers. Overall, it was the single biggest cost-cutting initiative in company history.
Enabler: Global Healthcare Exchange, LLC (GHX, Louisville, CO, ghx.com)
Customer: The New York City Health and Hospitals Corporation (Healthcare)
The Project: Complete supply chain transformation. Cut costs and improve operational performance.
Solutions/Services: GHX Business Solutions, GHX exchange services and GHX Procurement Suite
Business Impact: HHC cut costs and improved operational performance, achieving a $14 million annual savings goal. HHC has reduced its off-contract spend and ensured that it is procuring items at negotiated prices.
Enabler: Global4PL Supply Chain (Sunnyvale, CA, infinera.com)
Customer: Fortune 500 manufacturer in the telecommunications sector
The Project: Integrate in one system import control, export control, supply chain visibility, document control, freight audit and payment, HTS Database.
Business Impact: Complete visibility from PO to delivery, total compliance, reduced costs, greater visibility/exception management and complete control on a worldwide basis of all shipments and transactions.
Enabler: HighJump Software (Eden Prairie, MN, highjump.com)
Customer: Richmond Cold Storage (Third-party Logistics)
The Project: Consolidate multiple WMS systems to one centrally hosted system that is adaptable to ever-changing business processes and that reduces TCO.
Solutions/Services: HighJump Software WMS using HighJump Advantage Architect and HighJump's Web-based reporting system, HighJump WebWise, supported in a WMWare virtual environment.
Business Impact: Many processes that were previously manually executed or managed through another system outside the WMS are now automated within the WMS. All processes and product movement is captured through RF devices with a user interface that walks operators through processes one step at a time. This provides managers greater visibility and manageability to activities within the warehouse.
Enabler: Inmar, Inc. (Winston-Salem, NC, inmar.com)
Customer: ADT Security Services, Inc. (Electronic security systems and services)
The Project: Returns processing and warranty dispositioning program. Formalize and automate returns processing and warranty dispositioning to maximize warranty credit and compliance at branch and technician level.
Solutions/Services: Implementation of new operational processes and use of a number of Inmar's proprietary Web-based tools.
Business Impact: Improved technician compliance (parts used vs. parts returned) to an average of 70%. Branch compliance (timeliness of shipment to Inmar) increased to 96.5%. By increasing the volume to suppliers by 700%, ADT increased its credits for replacement parts, a projected annual savings of $3.5 million. Shipping and transportation costs also have been reduced.
Enabler: Integration Point (Charlotte, NC, integrationpoint.com)
Customer: Large U.S. sporting goods retailer
The Project: Global Trade Management software. Integrate and streamline the supply chain from vendor risk assessment to PO creation, screening and filing of the ISF.
Solutions/Services: Integration Point Supply Chain Compliance, Denied Party Screening, Importer Security Filing, Global Classification.
Business Impact: Streamlined supply chain and importing processes. Reduced risks within the supply chain, eliminating chances of working with denied parties, ensuring timely, accurate filing of the Importer Security Filing, and decreased the amount of time it takes for their goods to clear Customs.
Enabler: John Galt Solutions, Inc. (Chicago, johngalt.com)
Customer: Leading Consumer Goods Company
The Project: Improve forecast accuracy by facilitating collaboration between analysts, sales teams and retail partners.
Solutions: John Galt Solutions' Atlas Planning Suite
Business Impact: Initial forecast error reduced from 50% to 20%; out-of-stocks reduced; fill rate in one store went from 65% to 100%; and a $7 million gain in sales.
Enabler: Logility (Atlanta, logility.com)
Customer: American Italian Pasta Company (CPG/Food)
The Project: Supply chain planning and visibility. More accurate planning as the company experienced high growth, a constrained capacity situation and a more volatile commodities market.
Solutions/Services: Logility Voyager Solutions
Business Impact: Increased customer service from 95.5% to 98.8%. Reduced inventory 50%. Decreased obsolete and aged inventory from 18% down to 2% of total inventory. Improved forecast accuracy by 50%. Developed a ONE PLAN culture, a collaborative environment with trust in the statistical forecast and the S&OP process.