The Surprising Benefits of Robots in the DC

Lower worker fatigue, increased autonomy and greater safety help increase employee retention in the distribution center


In the end, none of these improvements to the work environment are as important or hard to measure as the sense of fun that associates attribute to working with robots. The ordinary job seems to be easier to learn and more exciting to do when working with robots. Workers sometimes compete with each other for speed and accuracy records, and some describe work as if it were a video game. Many facilities report enthusiastic participation in "robot adoption programs" in which workers put a nickname sticker on "their" robot, have photos taken with them and "visit" with them regularly.

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