eFleet Management System

October 12, 2009 — Organizations managing and running fleets usually operate on razor thin margins. Profits are heavily dependent on optimization methodologies. The recession has further depleted the purses of fleet companies, resulting in reduced scale of operations, lower profits and inconsistencies and inefficiencies in processes.

Visibility is the key to fleet optimization and can be achieved by a robust fleet management system. Health and safety of mobile resources has become even more important to maximize "availability" of resources and keep the total cost of ownership (TCO) of mobile assets as low as possible. Some of the key challenges that fleet operators are grappling with today include:

  • Visibility into locations of mobile assets
  • Optimal dispatch of ad hoc jobs or orders to vehicles in real time
  • Real-time tracking of jobs and forecasting fulfillment
  • Fleet optimization to control spiraling fleet running costs
    • High levels of fleet empty runs — 24 percent of total runs are usually empty
    • Low fleet utilization — 33 percent of vehicle lifetime is spent in runs
  • Managing health, maintenance and safety of mobile resources

The Solution



Web portal

Application software



  • Product customization to meet SAE1113 and SAE1455, ISO standards, CISPR standards
  • User interface customization: language settings for different countries
  • Communication media customization to either 3G-GSM or CDMA

  • Tracking the real time position of the vehicle
  • Accepting/rejecting/confirming completion of assigned jobs
  • Transmitting load data from cargo hold to the ERP
  • Monitoring vehicle parameters and relaying fleet telemetry data to the ERP
  • Two-way voice and data communication


Automatic/Manual Job Dispatch and Real-time Tracking

Vehicle Telematics

Over-the-Air Security

Geo Fencing

Predictive Maintenance

Two-way Communication


  • Control spiraling fleet running costs and maximize fleet utilization through multiple optimization techniques such as bundling, continuous moves and cross-docking.
  • Track any vehicle in real time and pinpoint the location of a vehicle on a map.
  • Obtain real-time data feeds on performance of vehicular components, driving patterns and cargo-hold parameters.
  • Automate the dispatch of jobs to fleet using algorithms that take into consideration dynamic parameters from the environment.
  • Respond to ad hoc customer requests/orders.
  • Provide customers with visibility into real-time order-fulfillment status and forecast information of delivery timelines.
  • Reduce the TCO of mobile assets by proactively tracking asset performance and maintenance.
  • Maximize vehicle/resource availability and safety

About the Author: www.hcltech.com