William L. (Skip). Grenoble, Executive Director, Senior Research Associate, Center for Supply Chain Research, The Smeal College of Business, The Pennsylvania State University — A "one size fits all" approach to supply chain management no longer works, advises Grenoble. Managers must continually adapt based on a clear understanding of outcomes from the firm's S&OP process.
Frank Hamerlinck, Executive Vice President, Research and Development, Descartes Systems Group — By using Service Oriented Development of Applications (SODA), , Hamerlinck says, logistics-intensive organizations can bring incredible agility to integrated business processes.
Bill Harrison, President, Demand Solutions — Product volatility presents an opportunity for companies where Forecasting and Supply Chain can keep pace with change and provide market insight to help uncover new opportunities.
Kate Harrison, Quality Systems Manager, Volt Consulting Managed Service Programs — Where companies are hesitant to hire back full-time workers laid off in the downturn, Harrison says, they are relying on the flexibility and scalability that well-managed contingent workforce programs can deliver.
Brian Hodgson, Chief Marketing Officer, Kewill — Hodgson advises that companies should look for software that gives them better control and visibility of their processes within their organizations as well as across their supply chains.
Dan Hunstad, Senior Systems Analyst, Metafile Information Systems — Because of tightened budgets and reduced staffs, Hunstad believes that one of the most significant challenges facing his customers in the coming year and beyond will center on negating inefficiencies surrounding invoice reconciliation.
Al Jacobs, Vice President & COO, Puridiom — Jacobs advises companies to start their procurement transformations by focusing on capturing spend to gain visibility and to measure and improve their purchasing performance. Focus on building a solid process, he says, and then bring in the appropriate solution to enable that process.
2011 PROVIDER PROS TO KNOW (Continued)
Marc Kalman, Chief Executive Officer, eZCom Software Inc. — More than ever, SMBs need access to best-of-breed tools at an affordable price. Kalman believes that superior customer service coupled with innovation is essential in helping SMBs optimize their business to become more productive and successful.
Ron Keith, CEO, Riverwood Solutions — Keith warns that supply chain executives too often focus on a broad number of key performance metrics equally, rather than driving improvements and performance in areas with the greatest impact.
James V. Kelly, C.P.M., CEO, JVKellyGroup, a D&B Company — Kelly advises that procurement groups that make the most of diverse talents will have what it takes to stay ahead.
Anne Kohler, COO and Executive Vice President, The Mpower Group — Kohler says that Supply Chain can align with a company's broader strategy by ensuring that the investments they are making in technology, competency development, etc. reflect those broader goals.
George E. Krauter, Vice President, Storeroom Solutions, Inc. — Krauter educates companies and their supply chain leaders on the impact indirect/MRO materials have on the supply chain.
Jim Lawton, President, Supply Management Solutions division of D&B, D&B — Since playing an influential role in creating the supplier risk management market, Lawton has seen demand for actionable supplier intelligence explode.
Rich MacInnes, President, Net Results Inc. — "Mr. MRO" to many in the industry, MacInnes is a recognized expert on MRO materials management and supply chain processes.
Thuy Q. Mai, CEO, DiCentral — Thuy Mai helps customers manage growth through EDI enablement and by simplifying their EDI processes.
Maren Martens, Dr., Axxom Software AG — Experts in network optimization, Martens and the Axxom team helped customers design lean and efficient supply chains to realize savings and increase their performance.
Bill McLennan, President, Global Operations, ModusLink Global Solutions — McLennan helps customers execute best practices for labor, health and safety, environment, management system and ethics.
Mick Mountz, Founder and CEO, Kiva Systems — As e-commerce makes all commerce faster and more price-competitive, Mountz says the focus has evolved beyond optimizing the shopping experience to optimizing the fulfillment experience.