Ingka Investments, the owner and operator of 482 IKEA stores and e-commerce centers in 31 countries, acquired Made4net, resulting in the deployment of Made4net omnichannel fulfillment solutions across IKEA stores and fulfillment points.
“Our business currently requires a better fulfilment operations system with more accurate data that better supports handling for our customers,” says Tolga Öncu, head of retail, Ingka Group. “Our goal is to become leaders of life at home, serving more people in an omnichannel reality, whenever and however customers choose to meet us.”
“The Made4net platform has had a long customer track record for fast implementation and the ability to pivot quickly with changing business and market dynamics,” says Duff Davidson, Made4net CEO. “We’re excited to expand those capabilities for all of our customers through the increased backing of Ingka and also look forward to transforming the future of unified commerce by helping IKEA’s global retail network deliver on its omnichannel fulfillment vision.”
From PR Newswire:
- Ingka’s backing will also boost investment in Made4net’s product innovation, customer support resources and global market position.
- Made4net will continue to operate as an independent subsidiary from its headquarters in New Jersey, and its six global offices.
- IKEA will apply Made4net technology to significantly enhance how the retailer interacts with its consumers in a new era of omnichannel commerce. Made4net’s SCExpert platform will power IKEA’s worldwide fulfillment centers and store operations across 482 locations in more than 31 countries.
