Delta Expands its Pickup, Delivery Service to Heavy Packages

Delta is now allowing customers with packages between 101 to 300 pounds to use its new DASH Heavy segment with Roadie.

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Delta Cargo

Delta Cargo has expanded its 24/7 pick-up and delivery service with Roadie to include DASH Heavy. Now customers can use the service for packages between 101 to 300 pounds, or between 90 linear inches (length + width + height) up to the maximum size that will fit on the aircraft, per piece for loose shipments.

As offices move to homes and businesses explore ways to reach existing and new customers and clients, DASH Door-to-Door provides an easy solution in a matter of hours instead of days. From fresh flowers to auto parts, medical and electronic equipment to apparel, DASH Door-to-Door is a convenient logistics service that offers the fastest cross-country door-to-door delivery.

Delta partnered with Roadie, an Atlanta-based same-day delivery service, to launch DASH Door-to-Door in 2019. The partnership is an industry first for a U.S. passenger airline. The service is now available in more than 60 cities with ongoing expansion.

"This is an exciting opportunity for businesses to further benefit from DASH Door-to-Door by shipping large items and making nationwide expansion a reality," said Shawn Cole, Vice President – Delta Cargo. “We’re always looking for ways to enhance product offerings and make life easier for our customers.”

DASH Door-to-Door pairs TSA-approved drivers with air cargo to create the fastest cross-country door-to-door service available in the U.S. with competitive prices. Customers can send time-critical shipments through with a single booking for flights with pick-up/delivery and receive end-to-end tracking and real-time status updates. The service is backed by a limited service-level guarantee.

“We ship architectural goods and love that we can do all bookings online and get shipments picked up at our facility,” said Cheryl Tanner, Bruce Wall Systems Corporation. “We used to pay much more to get shipments out, but since we started using DASH Door-to-Door, we’ve saved a lot of money.”

Roadie has more than 150,000 verified drivers nationwide and the largest local same-day delivery footprint in the U.S. Delta and Roadie have worked together since 2015 to expediate the delivery of delayed bags.  

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