*This content brought to you in partnership with Extensiv*
In August 2022, Extensiv (formerly 3PL Central) distributed an online survey to logistics professionals who own or operate third-party logistics (3PL) warehouses. The aggregated responses to this survey comprise the information found in the report. As the first and only report 100% focused on the 3PL warehouse industry, Extensiv’s Benchmark Report aggregates data from more than 200 3PL warehouses and provides insight on more than 30 industry-specific topics. This information builds on data collected in 2020 and 2021 and provides year-over-year changes or trends when applicable. The Benchmark Report examines best practices, trends, current issues, and opportunities facing 3PL warehouses.
Explore this report and dive into the numbers behind these key findings:
Growth Opportunities - 3PLs expressed continued confidence heading into 2023 riding on a strong year of new customer acquisition and ecommerce growth, as well as significant profitability improvements.
Capacity Constraints - Warehouse capacity constraints became more acute as low vacancies and high rental costs challenged 3PLs struggling to find new warehouse space or manage already-at[1]capacity existing footprints.
Labor Shortage - Labor concerns grew this year because of low unemployment, an increased demand for workers, and higher costs to attract and retain new warehouse workers.
Technology Adoption - EDI, shopping cart, and marketplace integrations saw significant increases in 2022 as 3PLs continue to adopt technology to drive better customer and consumer experiences.
Reporting and Analytics - Many 3PLs heightened focus on reporting and analytics to support increased growth, with more emphasis on leading indicators that directly impact overall operational costs than in previous years.
Billing and Invoicing - Many 3PLs struggled with billing automation and capturing all billable events, presenting both a challenge and an opportunity to capture additional revenue in 2023.
This report is loaded with facts, figures, and statistics you won’t want to miss. 3PLs can compare their operations, gain insights, and understand the trends that may affect their success and profitability now and, in the year, to come.
