Augmented reality and virtual reality may be the key to revolutionizing the supply chain.
AR improves the order picking process by making the picking process faster and less prone to error. By using smart glasses, employees can see exactly where items belong on the cart while picking orders. AR reduces the need for intensive on the job training, which is useful since most people in these positions are seasonal employees during the high months.
VR is making the delivery process safer and more efficient. VR can be used to superimpose important information for drivers. VR can also help drivers at the point of delivery. Packages can be encoded with scannable images for drivers and unloaders, providing information such as package weight, contents and handling instructions.
Companies, like Ikea, are using VR for customers to browse aisles in retail stores and warehouses. Ikea uses virtual reality by allowing customers to take furniture and use their phone camera to place it in any room in their house.
AR and VR technology can improve the supply chain in multiple ways. Companies who wish to remain on pace or ahead of their competitors would be well-advised to consider how and where they can implement these technologies.
To read the full original article, please click here.
