Epicor Prism Simplifies Decision Making for Supply Chain Businesses

Epicor launches Epicor Prism, a network of vertical AI agents built specifically for the supply chain industries.

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Epicor launches Epicor Prism, a network of vertical AI agents built specifically for the supply chain industries. Through intuitive, AI-driven conversational ERP, Epicor Prism simplifies the way businesses and their workers access answers and recommendations to complex business needs and enables organizations to take faster action. 

“Epicor Prism helps users unlock the power of their data to make informed decisions and take action in ways that were previously unimaginable,” says Arturo Buzzalino, chief innovation officer at Epicor. “Through simple, natural language queries, Epicor Prism’s vertical AI agents quickly source and provide the best answer or recommendation to a user’s need. This helps reduce the friction in how users have traditionally extracted intelligence from their enterprise data, empowering them with critical insights without the technical barriers.”

Key Takeaways:

  • Epicor Prism is purpose-built for Epicor’s unique vertical industry-specific data structure, which has been developed over more than 50 years of innovating across the supply chain industries. Users engage with Epicor Prism in the context of their native Epicor ERP platform, while a network of vertical AI agents collaborate behind-the-scenes to address a user’s request.  
  • The ways Epicor Prism’s vertical AI agents can be used to drive efficiency and speed in solving complex business needs are vast. For example, users can leverage Epicor Prism as a code assistant to create automated business processes more quickly, or use conversational ERP to access production, purchasing, and logistics insights without the need to know where files are located. Epicor Prism can also automate supplier communications to speed purchasing, enabling users to automatically send RFQs to their supplier network and parse and translate quotes to determine the best price and fastest delivery.


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