If the Shoe Fits

General Motors expands commitment to MRO Software

Bedford, MA  September 5, 2001  MRO Software Inc. the leading provider of solutions for maintenance optimization, industrial supply chain planning and supplier enablement, today announced that General Motors has expanded its commitment to the company's leading strategic maintenance, repair and operations (MRO) solutions. General Motors has been a MRO Software customer since 1994.

MRO Software is already deployed in more than 120 General Motors' sites worldwide, and serves as the North American enterprise asset maintenance (EAM) standard. In particular, MAXIMO, MRO Software's demand-side product to manage asset and resource productivity enables General Motors to automate and track preventive maintenance routines, work order schedules, maintenance resources and indirect materials inventory. General Motors is also using MAXIMO Extended Enterprise's plant floor e-commerce tools, which are designed to help organizations streamline their supply chain from the machines that drive the bulk of MRO spend to the supplier's door. These tools will be deployed across more than 80 sites in North America, with opportunities to expand internationally.

This agreement further demonstrates General Motors' confidence that MRO Software can deliver a supply chain solution that complements our indirect material procurement process, said Clif Triplett, global information officer for manufacturing at General Motors.  Our shop floor personnel have benefited from MAXIMO and see increasing benefit as we move forward together.

Chip Drapeau, president and CEO of MRO Software, believes MAXIMO is a good fit for GM. MAXIMO is currently driving the maintenance and repair on the demand portions of GM's indirect material procurement, helping them gain maximum productivity out of their asset base at minimum cost.