Supporting Siebel

Siebel and SPSS partner to bring more functionality

Chicago  October 8, 2001  SPSS Inc., a provider of analytical technology and solutions, today announced its support for Siebel 7, the seventh major release of Siebel eBusiness Applications from Siebel Systems Inc., a provider of e-business applications software. SPSS Inc. will submit solutions and analytic products for validation with Siebel 7 within 90 days of general availability, providing organizations with e-business solutions to increase productivity, maximize revenue and profit; and enhance customer acquisition, satisfaction, retention and customer value.

Siebel Systems enables software suppliers to integrate solutions through its Smart Web Architecture. Unlike rudimentary HTML clients, Siebel Smart Web Architecture combines a zero-footprint, browser-based Web client and a user interface with levels of interactivity and usability traditionally available only in Windows applications.

Siebel 7 extends the reach and functionality of Siebel Systems' suite of multi-channel e-business applications, enabling organizations to translate customer-relationship strategy into execution by aligning and integrating channels, employees and partners. Siebel 7 also allows organizations to manage, synchronize and coordinate all customer touch points across the Web, call center, field sales and service personnel, and partner channels.

"The integration of Siebel 7 and SPSS Inc. analytical solutions and products will enable users to better target, acquire, manage and maximize customer relationships across all channels," said Douglas Dow, vice president, SPSS Inc. "As industry leaders, Siebel Systems and SPSS Inc. provide added value to users through their expertise and industry best practices embedded in software applications, which greatly reduce total cost of ownership, accelerate time to return on investment and reduce deployment risks."

"SPSS is a leader in analytics and we are proud to have them as a Strategic Partner," said Dr. Steve Garnett, vice president and general manager, alliances for Siebel Systems. "The combination of our e-business applications software and key products and analytics solutions from SPSS Inc. enables our customers to increase the effectiveness of their e-business solutions and significantly enhance customer satisfaction."