In Other News...

A selection of recent solution-related announcements from the supply chain community.

March 19, 2003  Following is a selection of recent press releases that have come into the iSource Business newsroom. These press releases are, for the most part, presented as received. Datelines have been edited for consistency, and trademark and similar notations, as well as "forward looking statement" and similar notices, have been removed.

nMetric's 4C to Help Business Resources International Customers Determine Delivery Commitments

Provides Mid-sized Manufacturers with Real-time, Live Scheduling, Monitoring and Tracking of Manufacturing Status

Costa Mesa, CA  March 12, 2003  nMetric today announced that it is partnering with Business Resources International (Newport Beach, Calif.) to help smaller and mid-sized manufacturing management, sales, production, partners and, most of all, customers determine if an order will ship on time or be late and know it ahead of time. Using nMetric's 4C, production hot spots are located before the fact so that the factory can compensate. Business Resources International clients and their partners will be sent alerts if problems in manufacturing or component delivery are foreseen to impact future schedules.

"In today's manufacturing environment, management needs immediate feedback in order to improve their business decisions and become more responsive to their customers," explains Constantine Saterson, Business Resources International president. "The business systems must integrate and coordinate the scheduling function with real-time tracking and updating of all resources, materials and capacity. 4C provides its users with a competitive advantage by supporting capable-to-build with ongoing automatic real-time adjustments to account for emerging conditions."

"Business Resources International has helped many manufacturers improve their profitability through the adoption of new technologies," reports Tom Carpenter, nMetric CEO. "They maintain the highest standards of integrity and exemplary business practices. We look forward to 4C being integral to their customers' successes."

With nMetric 4C, orders are continuously monitored at every moment throughout the production process in real time to assure status and provide notification to all members in the supply chain if delivery expectations are not going to be met. When and if resources or demands change or might change, 4C attempts to resolve any problems that could affect delivery dates and/or proactively notifies all specified parties so they are aware and can plan accordingly. If there are prospective large shifts in plans or resources, users proactively use 4C to manually determine the impact of various "what-ifs" on present order dates in the queue. Management can then anticipate what the effects of each change will be before making them.

About Business Resources International

Business Resources International achieves profitability for its clients through the adoption of new technologies and business processes in order to increase shareholder value and ultimate net worth. The company is located at 1048 Irvine Avenue, Suite 639, Newport Beach, Calif. 92660. Phone is 949-650-4122. Email is

About nMetric

nMetric's 4C system is the only software that provides mid-sized and smaller manufacturers with live scheduling, monitoring and tracking, messaging updates and analyses so that they can completely oversee all steps of their manufacturing process and proactively supervise the dynamics of their supply chain in real time to accurately predict what will happen. Company headquarters are at 3070 South Bristol Avenue, Costa Mesa, Calif. 92626. Phone is 888-561-9700. Website is

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New UPS Service Accelerates Money Flow for International Trade

UPS Exchange Collect Uses Package-Tracking Information to Accelerate Payments, Reduce Risks of International Trade

Atlanta  March 11, 2003  It's been said that money makes the world go 'round.

But when it comes to international trade, it sometimes seems like the world moves faster than the money.

A new service announced today by UPS helps the money catch up. UPS Exchange Collect helps exporters and importers accelerate payments and reduce the risks associated with international trade transactions. UPS Exchange Collect is an easy-to-use, technology-based electronic payment option that synchronizes the movement of goods, information and funds between exporters and importers.

UPS Exchange Collect is designed for companies that want to expand into new international markets and businesses that want to minimize the risks that sometimes accompany trading with new customers. With UPS Exchange Collect, the seller can be confident of getting paid because UPS will deliver the goods only after receiving payment from the buyer.

"UPS's robust technology infrastructure and package-tracking capabilities make UPS Exchange Collect possible," said Derek Woodward, UPS vice president, international marketing. "Using real-time tracking information, UPS Exchange Collect minimizes risks and accelerates payments in the exchange of goods and funds between seller and buyer. On average, sellers receive payments via UPS Exchange Collect in 10 days or less, a major improvement considering that payment in some international trade transactions can extend up to 90 days on traditional credit terms."

Here's how UPS Exchange Collect works:

  1. The exporter (seller) and importer (buyer) agree to the purchase and sale terms and specify UPS Exchange Collect for financial settlement.

  2. The exporter ships the goods via UPS. UPS notifies the importer via e-mail that the goods are in transit and that payment must be received before the goods will be delivered.

  3. The importer electronically transfers payment for the goods to UPS.

  4. After UPS receives payment, it delivers the shipment to the importer.

  5. Upon verification of delivery, UPS electronically remits the payment for the goods to the exporter's designated bank account and notifies the exporter via e-mail of payment remittance.

Currently available to companies in 60 origin countries shipping to 18 destination countries, the service can accommodate 12 major foreign currencies. To be eligible for UPS Exchange Collect offered on a contract basis, customers must use UPS WorldShip 5.0.

UPS Exchange Collect is one of a number of UPS payment options available to companies conducting world trade. For example, UPS Capital, the financial services arm of UPS, offers a variety of financial services from letters of credit to long-term loans to companies in emerging countries, to credit insurance to accounts receivable management, that help businesses accelerate and coordinate the movement of goods and funds.

UPS is the world's largest package distribution and supply chain company, offering the most extensive range of options for the movement of goods, information and funds. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. UPS's stock trades on the New York Stock Exchange (UPS), and the company can be found on the Web at

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Optika Announces Availability of Acorde Records Manager 3.0

Optika Extends Breadth of Enterprise Content Management Suite to Include Records Management in Response to Sarbanes-Oxley Act

Colorado Springs, CO  March 10, 2003  Optika Inc., an Enterprise Content Management (ECM) provider of imaging, workflow, collaboration and records management software, today announced that Acorde Records Manager version 3.0, a solution for identifying, classifying, tracking and managing all forms of information from inception through destruction or archival, is now generally available.

"In response to the current need for many companies to protect their most critical business documents and records, we are providing a comprehensive, cost-effective way to ensure that these information assets are in compliance with the most stringent records management laws," said Mark K. Ruport, president, CEO and chairman of Optika. "Acorde Records Manager enables executives to be confident in their records retention and destruction policies, which in today's world of litigation and financial scandals, is a crucial aspect of business strategy."

Acorde Records Manager 3.0 enables organizations to establish retention periods for business documents (regardless of medium), organize and electronically retain these documents for legally required amounts of time, and, utilizing robust Microsoft¨ .NET functionality, enable users with quick Web-based access to these critical documents on demand. Acorde Records Manager provides a solution for record lifecycle and retention management, providing enhanced support for inactive records as well as active records, in both electronic and hardcopy form.

Leading industry analysts endorse records management. "Unless enterprises implement records management, they risk legal trouble when disputes arise  even if they have not deliberately broken any laws. Without a policy for managing records, it becomes difficult for investigators to distinguish genuine wrongdoing from negligence or disorganization," said Mark Gilbert, research director of Gartner Group. "Accordingly, enterprises should develop a records management policy that will determine the life cycle for each document."

About Optika

Headquartered in Colorado Springs, Colo., Optika Inc. is a leading provider of imaging, workflow, collaboration and records management software. Optika's Acorde family of Enterprise Content Management (ECM) solutions allows companies to streamline their business processes, eliminate paper and increase operational efficiencies. The company's more than 2000 customers worldwide include The Home Depot, Turner Broadcasting Systems, Siemens Communications, Verizon Information Services and Clear Channel Communications. Optika was named one of the Top 500 Technology Companies in 2002 by Software Magazine. For more information about Optika and the Acorde product family, contact the company at 719.548.9800 or visit

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SSA Global Technologies Announces BPCS Version 8.2; Advanced Functionality Addresses New Manufacturing Practices, Standards and Global Industry Regulations

Chicago  March 10, 2003  SSA Global Technologies, Inc. (SSA GT), a worldwide provider of extended enterprise solutions, today announced the immediate availability of BPCS (Business Planning and Control System) version 8.2. This release includes core ERP and industry-specific enhancements that should enable SSA GT customers to improve manufacturing capabilities, streamline business processes and reduce costs, extracting more value from their initial SSA GT ERP investment.

The enriched functionality of BPCS V8.2 supports specific business needs and requirements for a variety of industry sectors, including: automotive, consumer packaged goods, electronics, food and beverage, general manufacturing and pharmaceutical. The new functionality in BPCS V8.2 is market-driven and provides SSA GT customers with a decisive edge in today's intense competitive climate.

"There are over 4,000 worldwide customers and hundreds of thousands of users running BPCS as an integral component of their manufacturing operations. BPCS V8.2 offers tangible benefits that lead to a solid return on investment," said Graeme Cooksley, SSA GT executive vice president, global sales and marketing. "BPCS V8.2 allows our customers to optimize critical business processes while meeting or exceeding industry regulatory compliance requirements. SSA GT is committed to helping customers meet their current and upcoming business objectives in the face of tough economic conditions."

Select enhancements of BPCS V8.2 include:

  • e-Signature - For the pharmaceutical industry, e-Signature simplifies authorization processes while ensuring Article 21, CFR Part 11 compliance.

  • Inventory Management - Dynamic weights and measures functionality allows inventory to be viewed in dual units of measure. Dual unit visibility is essential to successfully manage inventory in the consumer packaged goods and food industries.

  • Lean Manufacturing - Enhanced lean manufacturing capabilities provides more flexibility in scheduling and capacity loading.

  • Seiban Manufacturing and Control - Enables organizations to link all customer project information together for better overall tracking, planning and control.

BPCS Version 8.2 is currently available to clients in the following languages: English, French, German, Italian, Spanish, Japanese and simplified and traditional Chinese, with additional languages to follow.

About SSA Global Technologies

SSA Global Technologies, Inc. is a leading provider of enterprise solutions for process manufacturing, discrete manufacturing, consumer, services and public companies worldwide. SSA GT delivers integrated e-business solutions including business intelligence, customer relationship management (CRM) and supply chain management (SCM) applications. Headquartered in Chicago, SSA GT has 121 worldwide offices serving more than 10,000 customers that represent market-leading companies in over 90 countries. For additional information, visit the SSA GT web site at

SSA Global Technologies and SSA GT are trademarks of SSA Global Technologies, Inc. Infinium Software, Inc. is a wholly owned subsidiary of SSA Global Technologies, Inc. All copyright, registration and trademarks for BPCS, PRMS, MAX International, KBM, MK, MANMAN, Warehouse BOSS, CAS, Masterpiece, MAXCIM, interBiz and Infinium are owned by SSA Global Technologies, Inc. Other products mentioned in this document are registered, trademarked or service marked by their respective owners.

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SoftBrands Launches DemandStream at National Manufacturing Week

A Lean Manufacturing Solution that Increases Profitability and Provides Manufacturers with a Clear Competitive Advantage

Minneapolis  March 10, 2003  SoftBrands Manufacturing, a leading global supplier of enterprise application software, announced the launch of DemandStream at National Manufacturing Week in Chicago, Illinois. DemandStream is a Lean Manufacturing Solution that increases profitability and provides manufacturers with a clear competitive advantage.

Randy Tofteland, president of SoftBrands Manufacturing, states, "Over the last several years, manufacturers have invested time and money into ERP/MRP systems with the goal of making better and faster decisions with more information. These systems have delivered benefits, but are no longer enough to help manufacturing companies face today's challenges. DemandStream takes the operational best practices of Demand Pull and Lean Manufacturing to make implementing and acquiring the benefits from these best practices both practical and fast."

The market challenges faced by manufacturing companies require increased flexibility, speed and visibility throughout the supply chain, and DemandStream addresses this powerful market need in two key ways. First, it enables and enhances a manufacturing company's evolution to a Lean Manufacturing environment. DemandStream does this by focusing on the flow of material and it's replenishment throughout the supply chain. It provides a path to Demand Pull operations for companies who were not aware that they could capitalize on these benefits. Second, DemandStream takes the traditional Demand Pull methodology and enhances it by continually optimizing Kanban levels, providing immediate supply chain scheduling; and, allowing supervisors and managers to view the inventory and production statuses across the entire supply chain.

"Our mission with DemandStream is three-fold," says Ian Achterkirch, vice president, Americas, for SoftBrands Manufacturing. "First, we strive to drive the efficiencies of Demand Pull and Lean methodologies for our customers. Second, DemandStream moves Lean and Pull methodologies into and across the entire supply chain  not just one or two areas. And third, we work to increase both the speed of inventory and information for our clients. The real value of DemandStream is that it is the only Lean Adapter System that increases the efficiency of our customers' entire supply chain, beginning with customer demand and continuing through the product manufactured and into the supply base."

About SoftBrands, Inc.

SoftBrands is a global supplier of enterprise application software. Currently focused on the hospitality and manufacturing industries, the company intends to expand both internally and through acquisitions. With more than 5,000 customers in over 60 countries now actively using its Fourth Shift, evolution, DemandStream, PORTfolio and RIOGrand products, SoftBrands has established a worldwide infrastructure for distribution, development and support of enterprise software. The company, headquartered in Minneapolis, Minnesota, has over 700 employees with branch offices in Europe, Asia, Australia, the Middle East and Africa. Additional information about SoftBrands can be found at .

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Prophet 21 Releases Trading Partner Connect Version 8.0; Internet Trading Network Continues to Improve Services for Members

Yardley, PA  March 10, 2003  Prophet 21 announced today the release of Trading Partner Connect version 8.0.

Prophet 21 provides distributors and manufacturers/suppliers with technology solutions that help them increase sales, improve customer service, and reduce operating costs. Trading Partner Connect, an Internet trading network, streamlines the commerce process between distributors, manufacturers/suppliers, and end-users.

"Trading Partner Connect 8.0 delivers new features and tools that will increase ease-of-use and functionality for trading partners," says Chuck Boyle, Prophet 21 president and CEO. "This version also strengthens the infrastructure of the network."

Streamlined Dead Stock Purchasing

Trading Partner Connect 8.0 features an enhancement in which the dead stock database is queried when a member's purchasing agent begins his processes, allowing him to buy dead stock  at a discounted price  from other trading partners. This will give members additional opportunities to sell their obsolete inventory.

"The integration marries the timing issue with the dead stock issue  and that's significant," says Lee Eagan, CEO of Oliver H. Van Horn. "This will lead to a significant reduction in dead stock, as well as a margin increase for those who procure the dead stock."

"If someone makes 20 percent on an item when they buy it from their supplier, they could make 40 percent when they buy it as dead stock from another distributor. And the best thing is, they'll buy it when they really need it," continues Eagan. "One guy gets rid of his dead inventory and the other guy makes more money  it sounds like a win-win to me."

News Alerts

Other new tools available to members of the Internet trading network include alerts when new manufacturer lines available for rationalization, encouraging trading partners to rationalize as many lines as possible for maximized sourcing.

To aid in this process, members may view the number of items that they have rationalized in a line, as well the total number of items in that line available for rationalization. This dynamic list will also include which vendors are included for each line.

Alerts will also notify members when a new member joins, encouraging new partnerships. All members are listed in an online directory, which is personalized for each member to indicate members with whom trading relationships have been established.

Pricing and Availability

Trading Partner Connect version 8.0 is currently available. For additional information and pricing, please visit or call 1-800-PROPHET. Existing customers can contact their Prophet 21 Inside Sales Representative directly.

About Trading Partner Connect

Trading Partner Connect, Prophet 21's Internet Trading network, is the industry standard for distributors and manufacturers who want a secure, fast, and reliable network in which to share information and conduct e-commerce.

Trading Partner Connect streamlines the commerce process between distributors, manufacturers/suppliers, and end-users, thereby increasing sales and improving customer service while reducing operating costs.

Through Trading Partner Connect, distributors can access millions of items, enabling them to compete on a larger scale and improve customer service. Distributors further benefit from eliminated EDI VAN charges and dead stock reduction.

Trading Partner Connect also provides distributors with a Web-based storefront to give end-users online customer service as well as ordering capabilities 24 hours a day, seven days a week. Manufacturers benefit as well, by improving their ability to interact with distributors, reducing supply chain costs, more accurately predicting consumer usage of their products, and increasing sales.

Trading Partner Connect consists of four components: B2B Alliance, B2B Marketplace, B2B Gateway, and B2B Seller.

About Prophet 21

Since 1967, Prophet 21 has been a leader in providing durable goods distributors with innovative, adaptive solutions essential for running their businesses.

With more than 2,000 customers and 70,000 users conducting over $35 billion in highly complex supply chain transactions annually, Prophet 21 is a true business partner, helping companies of all sizes leverage technologies and maintain a competitive advantage.

Through its business technology and services, Prophet 21 seeks to streamline customers' business processes and reduce transaction costs to maximize profit and growth.

Prophet 21 offers enterprise software solutions that provide organizations with powerful, highly customizable applications designed to improve customer service and maximize their return on investment. In addition, the company offers an Internet trading network that streamlines the commerce process between distributors, manufacturers/suppliers, and end-users.

A complete line of professional services backs all Prophet 21 solutions.

For more information about Prophet 21, please visit or call 1-800-PROPHET, ext. 3120.

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