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A selection of recent announcements from the solution provider community regarding supply and demand chain enablement projects.

May 30, 2003 — Following is a selection of recent announcements from the solution provider community regarding supply and demand chain enablement projects. These press releases are, for the most part, presented as received in the iSource Business newsroom. Datelines have been edited for consistency, and trademark and similar notations, as well as "forward looking statements," "safe harbor" and similar notices, have been removed.

Manugistics Global Logistics Management Solution Selected by Northrop Grumman for U.S. Transportation Command's "Agile Transportation for 21st Century" Initiative

Rockville, MD — May 19, 2003 — Manugistics Group, Inc., a leading global provider of supply chain and pricing & revenue optimization solutions, today announced that it will be a member of the Northrop Grumman Information Technology (IT) team under a new contract for an Advanced Concept Technology Demonstration that will support the U.S. Transportation Command (USTRANSCOM) with tools to reduce costs and better manage the Defense Transportation System (DTS) during peacetime and wartime.

As announced by Northrop Grumman IT, the contract — Agile Transportation for the 21st Century (AT21) — was awarded through the Defense Information Systems Agency's NexGen contract vehicle to Northrop Grumman IT.

As part of the AT21 contract, Northrop Grumman IT will develop capabilities to better manage the DTS in peacetime, and during military campaigns, by improving mode selection and optimization to better manage limited assets, improve technology to capture transportation requirements from multiple sources, including the global command and control system. The company will also seek to reduce the cost of DTS operations to combatant commanders and services by applying commercial best practices where appropriate.

Manugistics' Global Logistics Management solutions have been selected to provide key capabilities for optimizing logistics operations under this strategic initiative. The Manugistics solutions are designed to enable the strategic, operational, and tactical business processes that support global movement of troops and supplies. Inbound, outbound, and inter-facility orders can be optimized globally with respect to constraints on costs or personnel, delivery timeframes, or other key factors, which vary during peacetime and military campaigns.

"We are proud of the proven results that our Global Logistics Management solutions have delivered for the U.S. Department of Defense, and in so many leading global industries," commented Jeff Holmes, Executive Vice President and President, Government, Aerospace and Defense. "Our optimization engine is uniquely designed with the capacity to optimize the world's most complex logistics operations. We are pleased to have been selected by Northrop Grumman to partner on this initiative for USTRANSCOM."

About Northrop Grumman Information Technology

Northrop Grumman Information Technology, headquartered in Herndon, Va., is a trusted IT leader and premier provider of advanced IT solutions, engineering and business services for government and commercial clients. The company's expertise spans such areas as information systems integration; information technology security; command, control, communications, computers, intelligence, surveillance and reconnaissance (C4ISR); enterprise hardware and software solutions; training and simulation; base and range support; signals intelligence; health informatics; space systems; and specialized scientific, engineering and technical services.

About The Defense Information Systems Agency

The Defense Information Systems Agency is a combat support agency responsible for planning, developing, fielding, operating and supporting command, control, communications, and information systems that serve the needs of the president, vice president, the secretary of defense, the Joint Chiefs of Staff, the combatant commanders and the other Department of Defense components under all conditions of peace and war.

About Manugistics Group, Inc.

Manugistics is a leader in delivering innovative pricing and supply chain software solutions. Today, more than 1,200 clients trust Manugistics to help them reduce costs, increase revenues and enhance margins. The company provides comprehensive solutions for supply chain management, service and parts management, pricing and revenue optimization, and supplier relationship management. Its clients include industry leaders such as AT&T, Airgas, BMW, Boeing, Brown & Williamson, Cisco Systems, Circuit City, Coca-Cola Bottling, Continental Airlines, Caterpillar, Cisco Systems, Diageo, DuPont, Fairchild Semiconductor, Ford Motor Company, Harley-Davidson, Lockheed Martin, Norshipco, Northrop Grumman, RadioShack, and the U.S. Department of Defense. For more information, go to

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SPM Flow Control Selects MAPICS to Streamline Manufacturing Processes and Reduce Cycle Times

MAPICS to Replace Several Disparate Business Applications at SPM's Global Locations, Increasing Efficiencies and Improving Visibility across the Enterprise

Atlanta — May 20, 2003 — MAPICS, Inc., the largest global provider of extended ERP, CRM and SCM solutions committed exclusively to solving the unique challenges of manufacturers, today announced that SPM Flow Control, Inc. (SPM) has selected the MAPICS SyteLine ERP solution.

MAPICS will enable SPM to implement enterprise-wide efficiencies and replace the 12 different business applications running at its 10 global locations with a single, fully integrated system. Expected improvements include reducing cycle time from weeks to days for some products.

Based in Fort Worth, Texas, SPM is a manufacturer and distributor of industrial pumps and flow control devices for the oil industry. Many of SPM's customers include large oil services companies such as Halliburton, BJ Services and Schlumberger.

With the MAPICS solution, SPM expects to make several significant improvements as a result of integrating its processes, including:

  • Increasing visibility into inventories across the enterprise,

  • Eliminating the re-entry of data into multiple systems, and

  • Combining all financial data despite differences in currency.

These time saving and cost cutting improvements, in addition to some recently made functional changes, are expected to impact a number of SPM's operational areas, especially manufacturing cycle times. For example, products that took one month to produce, SPM hopes to deliver in only three days by effectively managing the pre-making of certain base components — a process that MAPICS will help manage.

"After evaluating several solutions, we selected MAPICS because it not only provides us with the visibility and operational efficiencies we're looking to accomplish, but also specifically fits our needs as a mixed-mode manufacturer striving to achieve world-class results," said Tony Lee, vice president of manufacturing for SPM. "Our pumps are made-to-order, but our more basic valves and piping are made-to-stock. This variety in custom and inventory items required us to find a partner that really understands manufacturing, with a solution flexible enough to change when our shop floor does — and we found this in MAPICS."

John Carter, senior vice president and general manager of North American operations for MAPICS, expressed similar thoughts on MAPICS' ability to help SPM achieve world-class results. "We're impressed with the steps SPM has already taken to make process improvements within its organization," said Carter. "And we're confident that MAPICS will provide the additional tools necessary for SPM to make the next move toward ensuring its position as a world-class competitor in the global oil services industry."

During the implementation process, SPM will be working with MAPICS affiliate company Business Technology Associates (BTA). BTA is headquartered in Austin and also has offices in Fort Worth. The local support and the extensive MAPICS SyteLine knowledgebase that BTA can provide SPM was a significant component in the company's selection of MAPICS. With BTA's assistance, SPM plans to deploy the MAPICS solution in two phases. The first phase, which began a few weeks ago, will include the Fort Worth manufacturing facility and the smaller sales and refurbishing locations. The Fort Worth headquarters is scheduled to go live with SyteLine in October 2003. The second phase of the implementation will include SPM's international locations.

About SPM Flow Control, Inc.

Headquartered in Fort Worth, Texas, SPM is a worldwide supplier of the highest quality flow control products for the oil and gas industry. Products manufactured by SPM range from the industry's broadest line of well service pumps to a wide range of flow control valves and high pressure flow control components and equipment. To satisfy customer and industry availability demands, stocking centers are located in North America, United Kingdom, Asia, Middle East, South America, and Africa. For more information visit

About Business Technology Associates

Business Technology Associates (BTA) is an Austin-based VAR of business system software and the related consulting services for mid-market companies in Texas. BTA leverages "best of breed" software applications and hardware systems that simplify and streamline business processes and operations. Through these innovative and practical solutions, all of Business Technology Associates' clients can respond better and faster to customer demands for quality products and services. Established in 1987, Business Technology Associates is headquartered in Austin, Texas, and has more than 500 customers in Texas. For more information visit


MAPICS is the largest global solutions provider focused exclusively on manufacturing. Building on more than 25 years of industry experience and proven success, MAPICS helps manufacturers be world class by gaining market share, operating at peak efficiency, and exceeding customer expectations. MAPICS solutions include software — extended ERP, CRM, and supply chain management — and professional services. The solutions are implemented on the two industry-leading technology platforms — Microsoft and IBM. Headquartered in Atlanta, MAPICS has implemented solutions in more than 10,000 customer sites in more than 70 countries. For more information, visit

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Achilles USA to Standardize on Ross Systems' iRenaissance Suite

Proven ERP Applications Will Automate Processes and Generate Cost Savings for Major Plastics Manufacturer

Atlanta — May 21, 2003 — Ross Systems, a leading global provider of enterprise software solutions for manufacturers, today announced that Achilles USA, a subsidiary of Japan's Achilles Corporation and a major manufacturer of plastic film, has selected Ross' iRenaissance as its enterprise-wide application infrastructure to automate business and production processes.

Achilles USA anticipates that the Ross solution will increase productivity, enhance the flow of information and provide greater visibility into planning and scheduling functions, creating operational efficiencies and saving money.

Achilles USA is a $50 million make-to-order business with 20,000 parts in its inventory. As an original equipment manufacturer (OEM), it is imperative that the company has timely access to the most current information and a consolidated view into the production process to ensure on-hand materials can cost-effectively match demand. Achilles USA will consolidate its several disparate, legacy databases onto the Ross Systems platform, transitioning from manual, paper-based methods to an electronic system. This will increase data access, accuracy and timeliness and allow the company to shift focus from tactical efforts to higher-level business functions such as financial management, supply chain strategy and customer relationship-building.

"Choosing Ross is a win-win situation for us," said Hal Rogers, management information systems manager for Achilles USA. "We are working with a proven company that understands the specific needs of chemical and plastics manufacturers, including recipe formulation, process control and quality management. Ross Systems' technology is taking Achilles USA to the next level by creating a framework through which we can open both ends of the supply chain, increasing collaboration and improving information flow with our suppliers and customers."

With its use of the iRenaissance ERP (enterprise resource planning) applications, Achilles USA will support complex, attribute-based process planning and manufacturing, inventory control and costing and transportation requirements, improving collaboration, both internally and across the supply chain. Ross' platform provides a solid foundation for future applications that rely on a collaboration-ready infrastructure, such as electronic bar-coding and remote access by the sales force.

The Ross solution will also increase overall customer service and satisfaction by automating Achilles USA's scheduling process, ensuring on-time deliveries and enabling online order entry and tracking. Achilles USA will leverage the Internet architecture that connects users to server-based applications, allowing partners of all sizes to access enterprise information through a Web browser.

"Ross is in the business of helping manufacturers like Achilles USA bring quality products to market while realizing efficiencies throughout their organization," said J. Patrick Tinley, chairman and CEO of Ross Systems. "Our industry-specific solutions address the business challenges that our clients face in a practical manner, and we have proven our value through a demonstrated commitment to helping manufacturers maximize profitability, improve relationships with their customers and achieve operational excellence."

About Achilles USA, Inc.

Achilles USA, Inc. is one of the largest plastic film manufacturers on the West Coast, dedicated to producing over 60 million pounds of flexible and semi-rigid film products for the U.S. market. Achilles USA provides a wide variety of plastic materials to the stationary, pressure sensitive, industrial fabrics, healthcare, specialty converting and packaging industries, to name a few. They are best known for their crystal-clear flexible vinyl that is used in three-ring binders, video cases, CD pouches and boat window applications. Achilles USA also imports and distributes Achilles inflatable boats.

About Ross Systems

Ross Systems, Inc. delivers innovative software solutions that help manufacturers worldwide fulfill their business growth objectives through increased operational efficiencies, improved profitability, strengthened customer relationships and streamlined regulatory compliance. Focused on the food and beverage, life sciences, chemicals, metals and natural products industries and implemented by more than 1,000 customer companies worldwide, the company's family of Internet-architected solutions is a comprehensive, modular suite that spans the enterprise, from manufacturing, financials and supply chain management to customer relationship management, performance management and regulatory compliance. Publicly traded on the NASDAQ since 1991, Ross' global headquarters are based in the United States in Atlanta, with sales and support operations around the world.

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ON Semiconductor Selects Azerity to Drive Competitive Advantage

Company Continues Digital Business Platform Deployment

Phoenix — May 21, 2003 — Taking the next step in its ambitious digital business strategy, ON Semiconductor today announced that it has deployed Azerity ProChannel software suite to provide customers with price quotes in real time and increase global pricing efficiency.

The Azerity interactive quoting products are Web-based, intuitive and deliver metrics required for better and faster pricing decisions in a competitive global environment.

ON Semiconductor will use ProChannel to implement a rules-based price optimization system and create an automated feedback mechanism for analyzing pricing against a database of actual sales transactions. With ProChannel, ON Semiconductor's sales community will be able to provide customers with more accurate price quotes, more quickly.

"Azerity ProChannel enables us to expedite our business cycle and enhance customer satisfaction," said Bill Bradford, ON Semiconductor senior vice president of sales and marketing. "The deployment of our digital business platform is a concerted effort to provide our customers with the best service in the industry. Azerity ProChannel has a track record of success and will play a key role in our global sales operations."

"ON Semiconductor's digital business platform is the perfect environment for the ProChannel solution," said Stephen Gold, Azerity president and CEO. "By delivering pinpoint pricing accuracy and automating quote responses, ProChannel boosts first call effectiveness, optimizes profit margin and enhances the quality of service provided to customers. At a time when manufacturers are confronted with challenging customer and market dynamics, those delivering unprecedented timely and accurate purchasing information to customers will gain a clear competitive advantage."

ON Semiconductor launched its digital business strategy with the recent deployment of its complete revamped website. To take full advantage of the latest features on ON Semiconductor's new website, log in and register at

About Azerity

Azerity is a leading provider of Web-based enterprise class software sales solutions. ProChannel, their award winning suite of integrated customer relationship management (CRM) and channel automation software applications, provides high-tech manufacturers and their extended selling organization total visibility and management of the sales and marketing process. A patent pending process allows organizations to map their business processes across the ProChannel suite of 26 feature rich modules. Combining in depth functionality with extensive domain expertise, a proven ROI, unparalleled professional services, and total customer satisfaction and it is clear why Azerity has emerged as the standard for enterprise class sales solutions for manufacturing industries with complex sales processes. The Company headquarters are located at 640 N. McCarthy Boulevard, Milpitas, California 95035. For additional information about Azerity, visit or call 408/324-2300.

About ON Semiconductor

ON Semiconductor offers an extensive portfolio of power- and data-management semiconductors and standard semiconductor components that address the design needs of today's sophisticated electronic products, appliances and automobiles. For more information visit ON Semiconductor's Web site at

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Kraft Foods Selects TrenStar's Upgraded Container Management Solution for Food Manufacturers

TrenStar's Food Management Unit Helps Kraft Convert to RFID Technology

Chicago — May 21, 2003 — TrenStar, Inc. announced today at Distribution/Computer EXPO that Kraft Foods Inc. has selected its Global Container Management L.L.C. (GCM) unit to acquire additional Intermediate Bulk Containers (IBCs) and provide an upgraded container management solution at the North Lawrence, New York, facility.

Kraft has extended by four years an original three-year contract signed with TrenStar and Kraft suppliers in March 2001 for implementation at the North Lawrence facility of TrenStar's container management solution, TrenStarCM. As part of the extended contract, TrenStar will supplement existing bar codes with radio frequency identification (RFID) tags to track 800-liter stainless steel IBCs in use by Kraft suppliers.

"RFID technology gives Kraft a level of flexibility and reliability that bar coding alone cannot provide. The introduction of hands-off, 'invisible' scanning means no human intervention and 100 percent scanning compliance and accuracy," said TrenStar's Manager of Food Solutions Jim Krigbaum. "Food manufacturers can benefit immensely when RFID is used to capture data on location, dwell times and turn frequency on the IBC, thereby providing the necessary data to allow for improvement in production and inventory management within their supply chains."

TrenStarCM provides a precise level of data on each container and is fully Web-enabled to allow Kraft and its suppliers to view data that was previously uncollected and unanalyzed. TrenStar's container unit handles the retrieval at North Lawrence of empty IBCs and delivers them to contracted Kraft fruit preparation suppliers. Kraft's North Lawrence facility produces Breyers and the new Creme Savers yogurt product lines.

About TrenStar

TrenStar offers mobile asset management solutions to companies invested in containers that move raw materials, work-in-progress and finished goods through the supply chain. TrenStar's three-part solution includes asset management, logistics services and RFID/container tracking technology, which helps clients reduce transportation and operating costs while streamlining supply chain operations. Through TrenStar's unique "pay-per-use" financing alternatives, clients enjoy capital repatriation and avoid upfront technology implementation costs. TrenStar manages asset pooling operations in several industries, offering even greater reductions in operating costs for companies that join the pool. TrenStar focuses on the brewing, food/beverage, chemical, air cargo, automotive and other asset-intensive industries. Scottish Courage Breweries, Carlsberg-Tetley Brewing Company Limited, Kraft, Goodyear, Toys R Us, The Body Shop, Burberry, and Prada Stores use TrenStar's products and services. TrenStar's affiliate serves ExxonMobil, Ford, Toyota, DaimlerChrysler, 3M and Dow Chemical. Headquartered in Denver, Colorado, TrenStar has international offices in the United Kingdom, Australia and South Africa. On the Internet:

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Documentum Expands Agreement with Schering-Plough for Enterprise Content Management

Pleasanton, CA — May 27, 2003 — Documentum, the leading provider of enterprise content management (ECM), today announced that Schering-Plough Corporation, a leading global pharmaceutical company, has expanded its use of the Documentum ECM platform by selecting GXPharma, Documentum's market-leading compliance solution for pharmaceutical, biotech and healthcare industries. Schering-Plough will utilize GXPharma in its documentation management system.

GXPharma, a product jointly developed by Documentum and IBM, enables companies to manage content in compliance with the U.S. Food and Drug Administration's (FDA) regulatory requirements for electronic records and signatures (21 CFR Part 11), requirements for electronic submissions of New Drug Applications (NDAs) and record keeping required for compliance with Good Clinical Practices and Good Manufacturing Practices.

"Documentum is pleased to expand its relationship with Schering-Plough," said Dave DeWalt, president and chief executive officer for Documentum. "GXPharma provides out-of-box functionality that enables life sciences companies to maximize operational effectiveness while avoiding costly disruptions."

Life Sciences Companies Deploy Documentum

In addition to Schering-Plough, Documentum has hundreds of customers in the pharmaceutical, biotechnology and healthcare industries, including Acurian, Alcon, Allergan, Bristol-Myers Squibb, Pharmacia and Hoffman La Roche. These companies implement Documentum to meet the demanding, evolving requirements of competing in highly regulated industries.

About Schering-Plough

Schering-Plough Corporation of Kenilworth, N.J., is a research-based company engaged in the discovery, development, manufacturing and marketing of pharmaceutical products worldwide.

About Documentum

Documentum provides enterprise content management (ECM) solutions that enable organizations to unite teams, content and associated business processes. Documentum's integrated set of content, compliance and collaboration solutions support the way people work, from initial discussion and planning through design, production, marketing, sales, service and corporate administration. With a single platform, Documentum enables people to collaboratively create, manage, deliver and archive the content that drives business operations, from documents and discussions to email, Web pages, records and rich media. The Documentum platform makes it possible for companies to distribute all of this content in multiple languages, across internal and external systems, applications and user communities. As a result, Documentum's customers, which include thousands of the world's most successful organizations, harness corporate knowledge, accelerate time to market, increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs, improving their overall competitive advantage. For more information, visit Documentum on the Web at

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