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A selection of recent announcements from the solution provider community regarding supply and demand chain enablement projects.

June 19, 2003 — Following is a selection of recent announcements from the solution provider community regarding supply and demand chain enablement projects. These press releases are, for the most part, presented as received in the iSource Business newsroom. Datelines have been edited for consistency, and trademark and similar notations, as well as "forward looking statements," "safe harbor" and similar notices, have been removed.



CompUSA Selects Manugistics Solutions to Manage Store-Level Demand and Replenishment

Supply Chain Initiative Driving Efficiency at a Leading Technology Retailer

Rockville, MD — June 9, 2003 — Manugistics Group, Inc., the leading global provider of supply chain and demand chain optimization solutions, today announced that CompUSA, Inc., Where America Buys Technology, has selected Manugistics' Supply Chain Management Solutions for Store-Level Demand and Replenishment. By using real-time information to update requirements and dynamically reallocate inventory, CompUSA aims to deliver the right amount of an item to each store at the right time to drive sales and improve overall customer service.

CompUSA, with approximately 227 stores in 90 major metropolitan markets, is one of the largest technology retailers offering hardware, software, peripherals, support and service to retail, corporate, government and educational customers. CompUSA faces the common retail challenge of keeping high-demand products in stock and within inventory targets while reducing margin-eroding, end of cycle markdowns. Manugistics solutions help CompUSA to adaptively plan this demand and execute forecasting and replenishment strategies down to the store-level — helping enhance visibility for inventory allocation. CompUSA expects to drive margin improvement through more effective planning, reducing obsolete inventory, limiting markdowns and improving the overall inventory efficiency at the store level.

"CompUSA chose Manugistics because of its proven reputation for delivering results, commitment to existing clients and experience," said Harold Greenberg, vice president, Inventory Management and Logistics at CompUSA. "We look forward to a long partnership with Manugistics."

"Manugistics understands and is committed to helping leading retailers like CompUSA address their challenges," says Chris Verheuvel, Vice President Retail Solutions, Manugistics, Inc. "We are committed to helping CompUSA achieve their inventory management goals and improve their customer service levels which will ultimately help drive sales and profitability for the retailer."

Leading high-volume retailers like CompUSA can particularly benefit from the Manugistics 7 series' open architecture and groundbreaking benchmarks for scalability, which are proven to help reduce processing cycle times, minimize hardware costs and enable real time adaptive planning. Manugistics recently launched its latest upgrade, Manugistics 7.1, which is designed to continue to deliver deep, industry-specific functionality on architecture that can provide rapid implementation, interoperability with other IT assets, industry-leading scalability and lower total cost of ownership.

About CompUSA, Inc.

CompUSA Inc., Where America Buys Technology, is the nation's leading retailer of personal computer-related products and services. Founded in 1984, it now operates approximately 227 stores in 90 major metropolitan markets. These Superstores serve retail, corporate, government and education customers and include technical departments. CompUSA's inventory includes all major brands of computers and information products including Apple, Compaq, Epson, Hewlett-Packard, IBM, Lotus, Microsoft, Toshiba and more. CompUSA also carries more than 2,000 software titles. Many of the stores include classroom-training facilities. Additional information is available at www.compusa.com.

About Manugistics Group, Inc.

Manugistics is a leader in delivering innovative supply chain and demand chain optimization software solutions. Today, more than 1,200 clients trust Manugistics to help them reduce costs, increase revenues and enhance margins. The company provides comprehensive solutions for supply chain management, service and parts management, pricing and revenue optimization, and supplier relationship management. Its clients include industry leaders such as AT&T, Airgas, BMW, Boeing, Brown & Williamson, Caterpillar, Cisco Systems, Circuit City, Coca-Cola Bottling, Continental Airlines, Diageo, DuPont, Fairchild Semiconductor, Ford Motor Company, Harley-Davidson, Nestle, RadioShack, Smith & Nephew and Unilever. For more information, go to www.manugistics.com.

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Office Depot Selects Cardonet for Custom Catalog Creation and Syndication

Santa Clara, CA — June 11, 2003 — Cardonet, Inc., a provider of advanced product information management solutions for medium to large enterprises, today announced that Office Depot, the world's largest seller of office products and a recognized leader in e-commerce, has selected Cardonet's Product Master software to streamline the process of creating and syndicating custom electronic product catalogs.

Office Depot creates hundreds of custom versions of its catalog with full text, descriptions and images for distribution to key customers each month. By deploying Cardonet's automated software, Office Depot expects to save time and money by improving its product data aggregation and quality assurance processes. Office Depot is using the Cardonet solution to support its existing base of e-commerce customers, as well as to manage its product feeds to search engines and portals.

"Our goal is to be both responsive to our customers and to make it simple for our customers to find our products while searching the Internet," said Monica Luechtefeld, Office Depot EVP for Global ECommerce.

"In choosing Cardonet over a considerable field of competitors, we expect to dramatically streamline the way to do e-business with many of our largest customers and online partners," added Barbara Zaborowski, ECommerce Customer Integration Manager for Office Depot. "These customers require timely product data in a format suited to their unique content and technical needs and delivered according to their schedules. With Cardonet we've found a tool that helps us to meet challenges like this in a timely and efficient manner."

Cardonet employs a rules-driven approach that allows Office Depot to easily assemble custom catalogs by sourcing information from the company's master catalog of more than 115,000 products. Each catalog is then customized to accommodate the unique requirements of Office Depot's customers regarding product subsets, product classifications, special pricing, and other factors.

With over 1,000 customer implementations, Office Depot is the industry leader in 3rd party software partner integrations. Maintaining e-catalogs for these external interfaces efficiently was the reason for selecting the Cardonet tool.

"E-commerce is becoming increasingly important for distributors as a key revenue channel, and companies must be able to efficiently respond to requests for e-catalogs or run the risk of losing business to their competitors," said Itay Meiri, CEO and co-founder of Cardonet. "By choosing Cardonet, Office Depot gains the flexibility to rapidly grow their e-commerce initiative without having to increase their internal staffing."

The flexible architecture of Cardonet is allowing Office Depot to automate the catalog distribution process based on channel-specific format requirements, delivery preferences and syndication schedules. Data can be output in virtually any format to support different e-procurement systems and trading platforms used by their customers and in popular e-marketplaces.

About Office Depot

No one sells more office products to more customers in more countries than Office Depot. The Company operates under the Office Depot, Viking Office Products, Viking Direct and 4Sure.com brand names. As of March 29, 2003, Office Depot operated 871 office supply superstores in the United States and Canada, in addition to a national business-to-business delivery network supported by 24 delivery centers, more than 60 local sales offices and 13 regional call centers. Furthermore, the Company sells products and services in 20 countries outside of the United States and Canada, including 38 office supply stores in France, one in Spain and 12 in Japan that are owned and operated by the Company; and 123 additional office supply stores under joint venture and licensing agreements operating under the Office Depot name in seven foreign countries.

The Company also operates an award-winning U.S. Office Depot brand Web site at www.officedepot.com where customers can access Office Depot's low competitive prices seven days a week, twenty-four hours a day. The Company also operates more than 30 other Web sites in the U.S. and 13 international countries including: Austria, Belgium, Canada, France, Japan, Germany, Ireland, Italy, Luxembourg, the Netherlands, Spain, Switzerland and the United Kingdom.

About Cardonet, Inc.

Founded in 1997 and headquartered in Santa Clara, Calif., Cardonet, Inc., (www.cardonet.com) is a leading provider of product information management solutions used by medium to large enterprises to streamline their business processes. Cardonet's rules-driven automation technology and advanced process-oriented workflows, provide both buy-side and sell-side organizations with powerful solutions for developing, managing, and distributing rich electronic databases of product information. Privately held, Cardonet's primary investors include Cargill, Giza GE Capital, Intel Capital, Sequoia Capital, Yozma Venture Capital and Mentor Capital Group.

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Total Selects BusinessObjects Enterprise 6 as Its Business Intelligence Standard

World's Fourth Largest Oil and Gas Company Uses Business Objects with Its ERP System to Access Key Performance Indicators

San Jose, CA — June 16, 2003 — Business Objects, the world's leading provider of business intelligence (BI) solutions, today announced that Total, the world's fourth largest oil and gas company, has selected BusinessObjects Enterprise 6 as its corporate standard for all business intelligence projects throughout the company. Total will be using several components of the end-to-end suite from Business Objects, including BusinessObjects Data Integrator, BusinessObjects, WebIntelligence, and BusinessObjects BW Universe Builder, to track, understand, and manage operational data from several source systems, including a major ERP installation. Total will also be using professional services and education services from Business Objects.

"Standardization is not an instrument for wielding power but for generating profits," said Philippe Chalon, chief information officer at Total. "I consider that a certain level of standardization is absolutely fundamental. Whatever division is producing the data — exploration, production, refining, marketing, or chemicals — standardization on Business Objects enables each user to gain from everybody else's skills and experience. It creates great synergies for the entire company."

A customer since 1991, Total has deployed more than 6,000 Business Objects licenses in NT and UNIX environments, in all divisions and business areas: finance, HR, sales, and technical data. The group uses the complete integrated Business Objects suite, from Data Integrator, and connectivities with the group's other packaged applications through to query, reporting, and analysis tools in full client or Web mode. Total also uses BusinessObjects BW Universe Builder to automatically generate universes from its SAP BW data sources.

"Total is a significant validation of the vision for BI that we are offering our customers," said Bernard Liautaud, chairman and chief executive officer of Business Objects. "By providing the industry's most complete and integrated suite of products, global industry leaders like Total can standardize on one BI platform. This allows Total one single interface to access key data sources like SAP, allowing Total to obtain faster and greater enterprise performance gains. We look forward to continue working with Total to deliver a business intelligence solution that plays a valuable role in their company's performance."

"Business Objects gives us a powerful and totally transparent business intelligence solution for managing and processing the data produced by our ERP software," added Chalon. "There are two guiding principles to standardization, and Business Objects will allow us to achieve both: rationalization and economies of scale."

About Total

Total is the world's fourth-largest international oil and gas company. Its operations cover the entire oil and gas chain, from exploration and production and the gas downstream to trading, shipping, refining and marketing, as well as chemicals. Total employs 121,000 people worldwide. http://www.total.com

About Business Objects

Business Objects is the world's leading provider of enterprise business intelligence (BI) solutions. Business Objects enables organizations to track, understand, and manage enterprise performance. The company's solutions leverage the information that is stored in an array of corporate databases, enterprise resource planning (ERP), and customer relationship management (CRM) systems. Popular uses of BI include management dashboards and scorecards, enterprise performance management applications, customer intelligence applications, enterprise reporting, financial reporting, and both customer and partner extranets. These solutions enable companies to gain visibility into their business, acquire and retain profitable customers, reduce costs, optimize the supply chain, increase productivity and improve financial performance. Business Objects provides the industry's most integrated business intelligence suite, called BusinessObjects Enterprise 6. This suite includes the industry's best Web query, reporting, and analysis; the most advanced and complete suite of analytic applications; and the best connectivity to packaged applications. Business Objects has more than 17,500 customers in over 80 countries. Business Objects can be reached at 408/953-6000 and www.businessobjects.com.

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Intier Automotive Selects EDS for Integrated Teamcenter Product Lifecycle Sourcing Solution

Closures Group of Leading Tier One Automotive Supplier Marks First Customer for Advanced New Software Suite Integrating EDS' Teamcenter Product Lifecycle Management (PLM) and A.T. Kearney Procurement Solutions' eBreviate eSourcing Technologies

Plano, TX — June 16, 2003 — EDS and A.T. Kearney today announced that the first customer of a new e-sourcing software suite the two groups introduced in April is the Closures group of Intier Automotive Inc., a leading tier one automotive supplier.

Under the agreement, financial terms of which were not disclosed, Intier Automotive Closures will introduce the new Teamcenter product lifecycle sourcing solution as an integrated enterprise-wide product development, collaboration and sourcing platform.

New eSourcing Software Solution

The eSourcing software solution provides purchasing professionals with input to design data earlier in the product development process — potentially providing companies with significant cost savings.

The solution integrates the new 5.0i version of the eBreviate eSourcing suite of technologies from the A.T. Kearney Procurement Solutions unit into Teamcenter, EDS PLM Solutions' flagship product lifecycle management solution, creating a vital linkage between the engineering and procurement functions. Procurement professionals provide input to product design data via Teamcenter, the digital enterprise backbone that enables companies to unite product knowledge with process innovation.

Incorporating purchasing earlier in the process enables companies to achieve product cost savings of up to 20 percent and reduce time-to-market cycles 10 percent to 20 percent, according to Tim Minahan, vice president of supply chain research at The Aberdeen Group, a leading IT market research and positioning services firm.

"We are pleased to be working with Intier's Closures group as our first customer in this important strategic initiative," said Tony Affuso, president of EDS PLM Solutions. "The value proposition of the Teamcenter product lifecycle sourcing solution is unmistakable. Bringing sourcing professionals into the product lifecycle earlier, will enable Intier to gain significant advantages."

Minimizing the Cost of Growth

Intier Closures' selection of the Teamcenter product lifecycle sourcing solution reflects its decision to combine the sourcing and supplier development functionality of eBreviate with the program management, bill of material (BOM) management, and engineering data management functionality enabled by Teamcenter. The new system will support 900 internal users and suppliers on three continents, resulting in a common product development and sourcing environment across the enterprise.

"Intier Closures is in a position where we need to design and deploy a business and technology infrastructure to support a period of rapid business growth over the next three years," said John Farrell, president of Intier Automotive Closures. "To ensure that significant competitive advantage is realized, we must minimize the cost of this growth while at the same time enhance the efficiency and effectiveness of our product development and launch activities. After an extensive review of the industry and a competitive selection process, we concluded that the Teamcenter product lifecycle sourcing solution is unique in the marketplace.

"We believe that EDS' PLM knowledge and experience in supporting the automotive engineering process coupled with A.T. Kearney's eBreviate eSourcing suite and leadership in strategic sourcing offers a combination of technology and domain expertise that no other company can demonstrate."

About Intier Automotive

Intier is a global full-service supplier and integrator of automotive interior and closure components, systems and modules. It directly supplies most of the major automobile manufacturers in the world and employs over 22,000 people at 65 manufacturing facilities, and 17 product development, engineering and testing centers in North America, Brazil, Europe, Japan and China.

About A.T. Kearney

A.T. Kearney Procurement Solutions (www.atkearneyprocurementsolutions.com) provides comprehensive strategic procurement services to clients with needs that range from tactical cost savings to outsourced strategic sourcing services to complete procurement transformation. A.T. Kearney Procurement Solutions augments the strategic sourcing expertise of A.T. Kearney (www.atkearney.com), one of the world's largest and fastest-growing management consulting firms. With a global presence that includes more than 60 offices in 37 countries, spanning major and emerging markets, A.T. Kearney provides strategic, operational, organizational and technology consulting and executive search services to the world's leading companies. A.T. Kearney is the high-value management consulting subsidiary of global services leader EDS.

About EDS

EDS, the leading global services company, provides strategy, implementation, business transformation and operational solutions for clients managing the business and technology complexities of the digital economy. EDS brings together the world's best technologies to address critical client business imperatives. It helps clients eliminate boundaries, collaborate in new ways, establish their customers' trust and continuously seek improvement. EDS, with its management-consulting subsidiary, A.T. Kearney, serves the world's leading companies and governments in 60 countries. EDS reported revenues of $21.5 billion in 2002. The company's stock is traded on the New York Stock Exchange and the London Stock Exchange. Learn more at www.eds.com.

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REI Climbs to New Heights with Marketmax

Merchandise-Planning Solution to Help Retailer Gear up with Better Product Assortments

Wakefield, MA — June 16, 2003 — Marketmax today announced that Recreational Equipment, Inc. (REI), has selected its Integrated Merchandise Planning Solution to help the organization optimize assortments, improve efficiencies and continue to achieve growth across all if it's store and direct sales channels. Marketmax is the leading provider of advanced retail planning and analytics software for many of the world's most respected retailers and their suppliers. REI is a leading national retailer of outdoor gear and clothing with 66 retail stores nationwide and two online stores, REI.com and REI-OUTLET.com. Fully integrated in-store kiosks and catalogs, along with phone and e-mail customer service, further enhance the retailer's convenience and service.

With Marketmax's solution, REI will use advanced financial planning, assortment planning and performance analysis tools to create targeted assortments for its customers while seamlessly integrating the internal planning processes for enhanced operations. "Following the investigation of several software companies, we decided that Marketmax offered the best functional and technical fit for REI," said John Strother, Director of Planning and Logistics for REI. "REI selected Marketmax based on its integrated software suite, its depth of expertise in the retail industry, and its scalable Web-based architecture," Strother added.

"REI is one of the most respected names in outdoor retailing today," said Gene Gsell, chief marketing and sales officer of Marketmax. "REI and Marketmax are a great cultural fit and we look forward to working with the REI team throughout the implementation process."

About REI

REI (www.rei.com) was founded in 1938 as a consumer cooperative by a group of Pacific Northwest mountaineers seeking quality climbing equipment. While anyone may shop at REI, cooperative members pay a one-time $15 fee and receive a share in the company's profits through an annual patronage refund based on their purchases. REI sells all the top outdoor brands, including its own line of award winning gear and clothing for hiking, camping, climbing, cycling, paddling and winter sports. A portion of REI's profit is set aside each year for support of conservation, outdoor recreation and environmental stewardship causes, with $1.8 million to be awarded this year to such efforts around the country.

About Marketmax

Marketmax is the leading provider of advanced retail planning and profit optimization software to the world's leading retailers and their suppliers, keeping them one step ahead of demand. Marketmax's suite of products enables retailers and their suppliers to deliver measurable results in the form of increased margins and profitability, fewer markdowns, improved inventory turns, and greater customer satisfaction across all retailing channels. Marketmax is respected throughout the retail supply chain for its technology leadership by providing "best in class" solutions and the industry's only truly integrated, Web-architected, and highly scalable enterprise planning and optimization software. Marketmax customers include Amazon.com, Bakers Footwear Group, Charlotte-Russe, Discovery Channel, Eye Care Center of America, The Finish Line, The Home Depot, J Sainsbury plc, Kohl's Corporation, Linens 'n Things, Levi Strauss and Co., Lowe's Companies, Marks & Spencer plc, Pamida Stores, ShopKo Stores, The Spiegel Group, The Sports Authority, Tuesday Morning, Waitrose Food Shops of the John Lewis Partnership, and Williams-Sonoma. For more information, please visit www.marketmax.com or call our worldwide headquarters at 781-876-3200. For European sales information, Marketmax can be contacted at +44 (0)20 7520 9399.

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Fender Rocks with SAP

Famous Guitar and Musical Instrument Maker Tunes Up With mySAP Business Suite

Orlando, FL — June 16, 2003 — SAP AG today announced that Fender Musical Instruments Corporation, the famous maker of electric guitars, amplifiers, and musical equipment and an icon of contemporary music, has selected the mySAP Business Suite family of business solutions to integrate its operations and serve as the platform for future growth. Fender will replace numerous legacy systems with SAP solutions powered by the SAP NetWeaver technology platform, including mySAP Supply Chain Management (mySAP SCM), mySAP Financials, and mySAP Customer Relationship Management (mySAP CRM), to streamline its distribution and warehouse management systems, facilitate the expansion into new markets and distribution models, and improve customer service. Implementation services for the project will be overseen by SAP Consulting, which will also provide technical support throughout the life of the project. The announcement was made at SAPPHIRE '03, SAP's international customer conference being held in Orlando, Florida, June 16-18.

Founded in 1946, Fender has made landmark contributions to contemporary music starting with founder Leo Fender's introduction of the Telecaster electric guitar. Like many growing midsize businesses, Fender is experiencing the same challenges as larger companies in its industry, such as dealing with multiple operating units, countries, languages, and currencies. To achieve its goals for growth, Fender sought an enterprise solution with built-in expertise in the manufacturing and consumer goods industries and a vendor with the commitment to help Fender succeed.

"After reviewing the market of vendors, it became quite clear that SAP offers the deepest integration among enterprise solutions, the best supply chain management offering, extensive industry expertise, and the support services to manage the system," said Patti Walker, CIO, Fender Musical Instruments Corporation. A key factor in Fender's decision was its ability as a midsize company to support a robust application suite. Through SAP Consulting, Fender will have ongoing access to best practice implementation tools and methodologies to allow for an efficient and cost-effective conversion process. "With SAP Consulting, we will have the assurance and benefit of SAP's more than thirty years of experience and investment into its implementation services."

mySAP Business Suite will provide Fender with a single platform and a unified view of operations, eliminating the need for unnecessary and costly interfaces across numerous applications. Beginning in July, Fender will deploy a wide set of solutions to better manage its operations across its global enterprise, including applications for managing financials, manufacturing, sales and distribution, and order management. The company will use mySAP SCM to streamline operations from its factories all the way down to showroom floors. The strategic enterprise management capabilities of mySAP Financials will increase operational efficiency, tracking budgeting and financial planning much more accurately than the current disjointed infrastructure.

A central part of the new technology platform at Fender will be the ability to better serve its dealers and end customers with interaction center capabilities from mySAP CRM. The solution will provide Fender sales and service representatives with access to timely and relevant customer information, helping them better serve customers with warranty claims and repairs and increase customer satisfaction. In cases where repair or warranty calls could previously involve as many as six employees and take as many as two weeks before resolution, the SAP solution will allow the task to be completed by one employee with same-day resolution turnaround to the customer.

"Fender Musical Instruments Corporation is dedicated to providing our customers with high-quality musical instruments and service that continually exceeds their expectations," said Bill Schultz, CEO, Fender Musical Instruments Corporation. "From the very beginning of this process, SAP has shown a level of commitment and responsiveness — from its sales staff all the way up to its executive management team — that matches Fender's own commitment to our customers and the quality of our products."

"We are extremely pleased to enter this relationship with Fender, a musical icon known the world over for the fidelity, quality, and precision of its instruments and equipment and for the deep customer loyalties it has earned," said Bill McDermott, CEO and president, SAP America, Inc. "Fender's selection shows the unrivaled value SAP delivers to middle-market companies in a total package, combining industry expertise, best-of-suite applications, and the implementation services and best practices to help customers succeed."

About SAP

SAP is the world's leading provider of business software solutions. Through mySAP Business Suite, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. The unique core processes of various industries, from Aerospace to Utilities, are supported effectively by SAP's 23 industry solutions. Today, more than 19,600 companies in over 120 countries run more than 62,000 installations of SAP software. Additional information at http://www.sap.com.

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