Goodrich to Power Internet Sales

Manufacturer of aircraft engine nacelle systems and components expands demand chain functionality

Manufacturer of aircraft engine nacelle systems and components expands demand chain functionality

Redwood City, CA — July 16, 2003 — Comergent Technologies Inc., a demand chain management software provider, this week announced that Goodrich Corp.'s Aerostructures division has selected the Comergent E-Business System to run its Internet sales Web site. The Goodrich Aerostructures team said they would use the Comergent solution to improve visibility and control of its demand chain while offering its customers more complete functionality when transacting online.

With the E-Business System, Goodrich said its customers would be able to securely log on to the Goodrich Aerostructures Web site with single sign-on capability and access product information for over 30,000 spare parts. Comergent applications will integrate with the division's back-end SAP enterprise resource planning (ERP) system to deliver real-time pricing, availability, order status, invoice views and accounts receivables data. Moreover, the new Web site will be able to take orders even when the ERP system is unavailable.

Goodrich's Aerostructures division designs, integrates, manufactures and supports aircraft engine nacelle systems for commercial aircraft. It also provides a broad range of specialized aerostructures for commercial, military and space applications. Approximately 90 percent of the aircraft in the world's commercial aircraft fleet, excluding aircraft manufactured in the former USSR, contain one or more Goodrich Aerostructures' products as part of its nacelle, thrust reverser, or pylon systems. The company's share of the nacelle and thrust reverser market exceeds 40 percent.

Paul Farsetta, director of commercial spares, Goodrich Aerostructures, said, "Our entire company is dedicated to being a lean enterprise, following a structured approach to eliminate waste in processes and implement changes that reduce costs, cycle time and improve quality. Comergent will help our division work toward these goals."

"We're pleased to add Goodrich to our list of customers from the aerospace and aftermarket parts markets," said Jean Kovacs, president and CEO, Comergent. "We're committed to helping Goodrich Aerostructures provide a richer and more satisfactory customer experience."

Companies in this article