Many organizations and supply networks are still mired in hierarchical, fragmented, top-down approaches to supply chain management. Now firmly established as a strategic necessity, successful supply chain management requires a fully integrative approach: employees, processes, technology, functions, and even supply network partners need to be fully aligned and synchronized in order to build capability and thereby gain a sustainable competitive advantage. Supply Chain World North America will address these issues with a focus on customers, operations, and resilience. Join fellow supply chain professionals in Miami to learn, share, and network with this year's top speakers. The conference has been designed to provide an optimum mix of notable keynotes, concurrent sessions, and networking opportunities.