John NadvornikJohn Nadvornik is vice president of product management at GrandCanals.From the AuthorTransportationDelivery is the Difference: How to Win Customers and Sales with Better Shipping OptionsBy removing delivery anxiety, your single largest obstacle to converting orders can result in an up to 20 percent increase in sales, happier customers, fewer calls to customer support and an optimized delivery network.Page 1 of 1