Servigistics takes Avaya's Service Business to the Next Level

With minimal Avaya IT support resources, the company has been able to dramatically improve the customer service levels while reducing inventory and avoiding service parts repair costs.

November 1, 2006

Avaya has been recognized by industry analysts

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Consumer Trends Impact Food Supply Chain Visibility

Trends like increasing grocery e-commerce and reliance on micro-fulfillment centers are changing the food supply chain and the logistics behind supply chain visibility.

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L.I.N.K. | Micro-Fulfillment Changes the Face of Warehousing

Associate editor Brielle Jaekel sits down with Rueben Scriven, senior analyst at Interact Analysis, to discuss micro-fulfillment and how it has disrupted the market.

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What is Micro-Fulfillment?

E-commerce pushes micro-fulfillment to a must have in retail. But what is the main difference between that and traditional warehousing?

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Top Supply Chain Projects: Blume Global Execs Discuss How to Reach Full Visibility within Supply Chains

Nick Neises, senior director of sales at Blume Global, and Glenn Jones, global VP of products and marketing for Blume Global, detail how to reach full end-to-end visibility within the supply chain.

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Pros to Know: Implementing Supply Chain Execution Programs with Jason Yantiss, Open Sky Group

In this Q&A Jason Yantiss goes into what he has done in his career to earn him a spot on the 2021 Pros to Know list.

L.I.N.K. Live | SDCE Editors Talk Women in Supply Chain Again

Marina, Brielle and Mackenna discuss women in supply chain and what companies are doing to recruit and retain more female talent.

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Pros to Know: Implementing Successful Procurement Strategies with Sush Koka, Basware

Mackenna Moralez talks with Sush Koka, director, global product marketing, Basware about how she sets the roadmap and direction of product marketing and defining successful go-to-market strategies for the Basware product portfolio.

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Pros to Know: What Drives Reverse Logistics with Jeff Cashman, GreyOrange

Assistant editor Mackenna Moralez talks with Jeff Cashman, SVP, chief operating office, GreyOrange about the challenges that surround reverse logistics and why it is a niche category in the supply chain.

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Women Account for 41% of Supply Chain Professionals

According to a new survey from Gartner, women now make up 41% of the supply chain workforce, up from 39% in 2020.

Pros to Know: Combatting the COVID-19 Pandemic with the Verusen Team

Assistant editor Mackenna Moralez sits down with the team from Verusen to discuss how they worked through the COVID-19 pandemic.

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Top Supply Chain Projects: Bell Leverages Kinaxis to Streamline S&OP Processes

Assistant editor Mackenna Moralez sits down with Michael Loeffler, VP, materials management, Bell and Arif Mohammed, VP, professional services, NA, Kinaxis to discuss how using the RapidResponse platform helped Bell.

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Pros to Know: How Technology Helps Make Better Decisions with Justin Newell, INFORM

Assistant editor Mackenna Moralez talks with Justin Newell, chief operating officer of INFORM Software Corporation, about why technology is important throughout the entire supply chain.

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Pros to Know: Why Robotics Won't Replace Humans Anytime Soon with Daniel Theobald, Vecna Robotics

Assistant editor Mackenna Moralez talks with Daniel Theobald, CEO and founder, Vecna Robotics about the role robotics play in the supply chain and why the technology won't replace human workers anytime soon.

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SDCE Editors Discuss Top Supply Chain Projects of 2021

Marina, Brielle and Mackenna discuss what it takes to have a successful supply chain project in 2021.

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Collaboration Remains Strong for 2021 Top Supply Chain Projects Award Winners

Supply & Demand Chain Executive announces the winners for its annual Top Supply Chain Projects award.

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Pros to Know: Navigating the Medical Supply Chain During the COVID-19 Pandemic with Deb Zolna, Z Consulting

Mackenna Moralez talks with Deb Zolna, president, Z Consulting about how she helped provide assistance to the medical supply chain during the COVID-19 pandemic.

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Pros to Know: Engaging with Procurement Leaders of the Supply Chain with Ara Arslanian

Mackenna Moralez sits down with Ara Arslanian, SVP private sector, OMNIA Partners to discuss what all entails to engage with procurement leaders of the supply chain and how he helped shape the modern GPO.

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Pros to Know: Developing Best Practices in the Supply Chain with Dan Grant, OMNIA Partners

Assistant editor Mackenna Moralez talks with Dan Grant, SVP vertical markets, OMNIA Partners on he has leveraged a vast network of suppliers and supply chain professionals that collectively developed best practices in virtually all areas of supply chain.

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Pros to Know: What it Takes to Transform the Supply Chain with Eric Zawilinski, Oshkosh Corporation/JLG Industries

Mackenna Moralez talks with Eric Zawilinski, director of procurement, Oshkosh Corporation/JLG Industries, about what it takes to completely transform supply chains and how to aid in the development of new leaders.

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Pros to Know: Delivering Dependable Resources to a Global Supply Chain Market with Hassan Ahmed, Signode

Mackenna Moralez sits down with Hassan Ahmed, Signode to talk about how his expertise in organizational design and strategic planning helps him deliver maximum asset turnover ratios, and maximize bottom line growth for both him and his organization.

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Pros to Know: How to Keep Freight Moving Through a Legacy Business With Michael Hammel, Keystone Dedicated Logistics

Assistant editor Mackenna Moralez talks with Michael Hammel, VP of logistics and managing director, Keystone Dedicated Logistics about what it was like to keep freight moving during the COVID-19 pandemic and what it's like to work in a family business.

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Pros to Know: The Benefits of Working From the Ground Up with Michael Johnson, Matson Logistics

Assistant editor Mackenna Moralez talks with Michael Johnson, Matson Logistics about the benefits of working from the ground up and how Matson Logistics launched a program to provide PPE to essential workers.

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Pros to Know: Why Robotics Are Essential to the Supply Chain with Zachary Dydek, Vecna Robotics

Assistant editor Mackenna Moralez talks with Zachary Dydek, chief technology officer, Vecna Robotics about how robotics play an essential role in the supply chain and why humans won't be replaced anytime soon.

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Pros to Know: Updating Warehouse Operations in the Time of COVID-19 with Shane Smith, enVista

Assistant editor Mackenna Moralez talks with Shane Smith, enVista about how the company shifted virtually during the COVID-19 pandemic and how that changed the way warehousing solutions got implemented.

Nominations Open for the Second Annual SDCE Women in Supply Chain Award

The Women in Supply Chain award honors female supply chain leaders and executives whose accomplishments set a foundation for women in all levels of a company’s supply chain network.

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Pros to Know: Creating Best-in-Class Solutions for Your Supply Chain with Owen Smith, Omnitracs

Mackenna Moralez sits down with Owen Smith, vice president of sales - new business, Omnitracs to discuss what it takes to develop best-in-class solutions for supply chains and how he helped clients adjust to changes brought on by the COVID-19 pandemic.

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Pros to Know: Finding Best in Class Technology for Your Supply Chain with Mike Stein, Signode

Assistant editor Mackenna Moralez talks with Mike Stein, Signode about the benefits technology bring to supply chains and why companies should begin implementing new strategies.