Servigistics takes Avaya's Service Business to the Next Level

With minimal Avaya IT support resources, the company has been able to dramatically improve the customer service levels while reducing inventory and avoiding service parts repair costs.

November 1, 2006

Avaya has been recognized by industry analysts

Owen Smith Omnitracs

Pros to Know: Creating Best-in-Class Solutions for Your Supply Chain with Owen Smith, Omnitracs

Mackenna Moralez sits down with Owen Smith, vice president of sales - new business, Omnitracs to discuss what it takes to develop best-in-class solutions for supply chains and how he helped clients adjust to changes brought on by the COVID-19 pandemic.

L.I.N.K. Live | SDCE Editors Talk Colonial Pipeline, Semiconductor Shortage and Last-Mile Logistics

Marina, Brielle and Mackenna recap top news items of the week.

Pexels Computer

4 Ways to Align Automation and Analytics

It’s possible to match up analytics and automation to the maturity of your business, and adding the right pieces at the right time creates a virtuous cycle.

Jithendra Palasagaram Part Analytics

Pros to Know: Growing a New Business During a Global Pandemic with Jithendra Palasagaram, Part Analytics

Assistant editor Mackenna Moralez talks with Jithendra Palasagaram, CEO and founder, Part Analytics on what it has been like to grow a small business during the COVID-19 pandemic.

Alan Holland Keelvar

Pros to Know: Understanding the Impact of the Global Supply Chain with Alan Holland, Keelvar Systems

Assistant editor Mackenna Moralez talks with Alan Holland, founder and CEO, Keelvar about how supply chains differ based on their locations.

Shri Hariharan Blue Yonder Sdce

Pros to Know: Delivering on Supply Chain Management Processes with Shri Hariharan, Blue Yonder

Mackenna Moralez talks with Shri Hariharan, VP of industry strategy, Blue Yonder on how he helps companies anticipate, plan and deliver differentiated supply chain management practices.

Nari Viswanathan E2 Open

Pros to Know: Creating a Holistic Supply Chain Planning Space with Nari Viswanathan, E2open

Assistant editor Mackenna Moralez sits down with Nari Viswanathan, senior director of product marketing, E2open, on how he is creating a holistic supply chain planning space for his clients.

Matt Tichon Coupa

Pros to Know: Understanding the Benefits of the Supply Chain with Matt Tichon, LLamasoft, A Coupa Company

Assistant editor Mackenna Moralez talks with Matt Tichon, LLamasoft, A Coupa Company, about how he helps clients understands the benefits of the supply chain and the important decisions surrounding it.

Ed Bowersox Cj Logistics

Pros to Know: Creating a Safe Company Culture with Ed Bowersox

Mackenna Moralez talks with Ed Bowersox on how creating a comfortable company culture is crucial to businesses everywhere and how his collaborative, inclusive leadership style unites talent to integrate solutions and activate customer value.

Sdce Top Supply Chain Project Final Logo2020

Nominations Close April 11 for Top Supply Chain Projects Award

The list showcases innovate, successful projects that deliver bottom-line value to enterprises across the range of supply chain functions.

Ada Palmadottir Controlant 2021 Square High Res

Pros to Know: The Importance of the Pharma Supply Chain During the COVID-19 Pandemic with Ada Palmadottir, Controlant

Assistant editor Mackenna Moralez talks with Ada Palmadottir about the global cold supply chain and its impact on the pharmaceuticals during the COVID-19 pandemic.

Jill Hochstetler Jarrettlogistics

Pros to Know: Building Client Relationships with Jill Hochstetler, Jarrett

Assistant editor Mackenna Moralez visits Jill Hochstetler, senior manager, logistics operations, Jarrett to discuss how to build meaningful client-based relationships and how she aims to bring unique solutions to help optimize customers' supply chains.

Ken Adamo Dat Sdce

Pros to Know: Transportation Industry Moves Forward with Ken Adamo, DAT Freight & Analytics

Assistant editor Mackenna Moralez discusses how the transportation industry is moving forward with data and analytics with Ken Adamo, DAT Freight & Analytics.

Ranna Rose Resilinc Sdce

Pros to Know: Building a Resilient Supply Chain Team with Ranna Rose of Resilinc

Assistant editor Mackenna Moralez talks with Ranna Rose, VP of operations & customer success, Resilinc about putting together a resilient supply chain team in the height of the pandemic.

Pexels Photo Of Women Using Laptops 3178744 5f0f0502ee23b

Improvements Still Needed Within the Supply Chain

When it comes to diversity and inclusion within the supply chain, there is still much needed improvements to be made.

H Kain Option2 Alom Sdce

Pros to Know: Retooling Production Lines with Hannah Kain of ALOM

Mackenna Moralez sits down with Hannah Kain to discuss how she rapidly responded to health operation mandates, managing to keep ALOM staff and facilities safe.

Patricia Moser I3 Advantage Sdce

Pros to Know: Being a Thought Leader with Patricia Moser, i3 Advantage

Assistant editor Mackenna Moralez sits back down with Pros to Know winner Patricia Moser of i3 Advantage to discuss what it takes to be a pioneer and a thought leader in procurement and the global supply chain.

Pros To Know 2021

Pros to Know Winners Keep Supply Chains Afloat in Times of Crisis

Supply & Demand Chain Executive announces the winners of the 2021 Pros to Know award.

Fblive41

L.I.N.K. Live | SDCE Editors Introduce LeanDNA's Richard Lebovitz as the 2021 Pro to Know of the Year

Marina, Brielle and Mackenna sit down with the 2021 Pros to Know winner to find out how the supply chain industry has transformed since COVID-19, and what's in store for 2021 and beyond.

Richard Lebovitz Turns Challenges into Opportunities with Supply Chain Visibility

Richard Lebovitz, founder and CEO, LeanDNA has been named Supply & Demand Chain Executive's 2021 Pro to Know of the Year.

SDCE Green Supply Chain Award 2020: Sustainability Requires Accountability

Supply & Demand Chain Executive announces the winners of its annual Green Supply Chain award.

Symbia Head Shots Megan Smith Hr (1)

Women in Supply Chain Show What They're Made Of: Megan Smith of Symbia Logistics

Assistant editor Mackenna Moralez sits down with Women in Supply Chain winner Megan Smith, CEO of Symbia Logistics to discuss what it's like to be a young women in the industry and how to effectively implement change in the workplace.

Pros To Know 2021

Nominations Open for 2021 Supply & Demand Chain Executive Pros to Know Award

The Pros to Know award recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage.

Janet Deverso Trade Trans Corporation

Women in Supply Chain Show What They're Made Of: Janet Deverso of TradeTrans Corporation

Mackenna Moralez sits down with Janet Deverso of TradeTrans Corporation to discuss how changing career paths can be for the best and why her love for the supply chain continues to grow.

Neha 0

Women in Supply Chain Show What They're Made of: Neha Desai Shah of GEP

Assistant editor Mackenna Moralez speaks with Women in Supply Chain winner Neha Desai Shah, President and Co-Founder of GEP on how she played a critical role in driving GEP to impressive growth and worldwide recognition as a market leader in procurement.

Mary Lamie

Women in Supply Chain Show What They're Made Of: Mary Lamie of Bi-State Development

Mackenna Moralez sits down with Mary Lamie of Bi-State Development to talk about what it's like to be a woman in a male-dominated field and how she is opening up more opportunities for the future generation of supply chain leaders.

Lynn Caldwell

Women in Supply Chain Show What They're Made Of: Lynn Caldwell of Banyan Technology

Assistant editor Mackenna Moralez talks with Women in Supply Chain winner Lynn Caldwell, chief sales officer of Banyan Technology about the longevity of her career and her “Can do, I will succeed” mindset.