www.sdcexec.com |

Atlanta — May 8, 2008 — Global Link Logistics, a provider of import logistics services to North American furniture industries, has implemented Management Dynamics' Transportation Management solution to provide its customers with flexible and competitive routing and rate options.

Global Link said the scalable Web-based solution has enabled its sales team to deliver more customized proposals attributing to higher customer service levels and repeat business.

Designed as a Web-native, intuitive application, Management Dynamics' Transportation Management solution stores each service contract electronically, describing every term with a powerful rules engine to create "calculable contracts." The user can compare full bottom-line rates across multiple service contracts, modes of transport, routings and service levels. Fully integrated with all carriers' governing rules tariffs, the solution evaluates all potential routings from available bullet rates to more complex multi-factor combinations of outport arbitraries, alternate port-to-port rates and inlands.

Since implementing Management Dynamics' Transportation Management solution to centrally manage its 10 carrier contracts, Global Link Logistics said it has significantly improved productivity by reducing time spent routing shipments by 20 percent and time spent auditing carrier invoices by 30 percent.

"With our business growing quickly, we needed a scalable solution that was also easy to maintain yet powerful enough to support our complex contracts," said Hessel Verhage, vice president of trade and operations, Global Link Logistics. "Management Dynamics had the best solution on the market that enabled our sales team to respond faster to customer requirements, prepare winning quotations with multiple rate and routing options, and ultimately provide the best customer service in the industry."

As a result of Management Dynamics' Transportation Management solution, Global Link Logistics said it has seen several significant benefits, including: improved quote accuracy, enhanced customer service, reduced over-billing and improved productivity.

"Leading logistics providers are powering growth by automating the contract-to-quote-to-pay process and realizing both higher sales productivity and higher levels of customer satisfaction and retention," said John Preuninger, president, Management Dynamics. "We are delighted that Global Link Logistics selected our solution to optimize their customer service operations and help grow their forwarding business."