SDCExec.com |

New Orleans — March 6, 2008 — MaintenanceNet, Inc., a provider of maintenance contract management services, announced $15 million in service renewal opportunities now being delivered to Ingram Micro Inc. solution providers on a monthly basis via the Ingram Micro Reseller Services Portal (RSP), powered by MaintenanceNet.

Ingram Micro is a wholesale provider of technology products and supply chain services. The announcement was made at the Ingram Micro VentureTech Network (VTN) Spring Invitational.

Offered free of charge to all U.S. Ingram Micro solution providers, the RSP currently manages more than $200 million in service contract opportunities, with $45 million in additional service renewal opportunities anticipated over the next 90 days. Vendors participating in the RSP include HP, Fujitsu, ADTRAN, Cisco, Lenovo and IBM, with seven more coming on board in the next two quarters. These vendors support the Ingram Micro RSP and work with MaintenanceNet to enhance the ability of VARs to increase profitability by selling more services.

MaintenanceNet said that an advantage that VARs gain from the Ingram Micro RSP is its integrated, quote-to-order feature for Cisco SMARTnet orders, which reduces the ordering process to minutes, eliminating the need for manual entry on multiple systems and simplifying complex searches for service options.

Ingram Micro-specific pricing, as well as an easy-to-use service look-up tool, have been embedded into the ordering service, enabling solution providers to configure, quote and order Cisco SMARTnet renewal services from a single Web location.

According to Justin Crotty, vice president of services for Ingram Micro North America, the importance of the RSP as a business-building tool for VARs cannot be underestimated. "The Ingram Micro RSP is not only one of the core growth pillars within our services division, but it has also become indispensable to many of Ingram Micro's solution provider communities, including VTN," he said. "Its capabilities for service renewal, registration and Cisco quote-to-order are transforming the way our reseller customers drive new revenue opportunities."

Through MaintenanceNet's registration services, vendors participating in the Ingram Micro RSP have increased service-related opportunities for VARs by as much as 180 percent since the launch of the portal, according to Crotty. In addition, the Ingram Micro RSP has enabled vendors such as HP to improve registration rates from a previous average of 60 percent to a current average of 90 percent.