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Harris Stratex Networks Taps Kinaxis for Dynamic Global Demand and Supply Management
Wireless provider to use on-demand response management service to improve customer order management in the face of increasing demand volatility
Ottawa, ON — August 6, 2008 — Wireless transmission specialist Harris Stratex Networks is tapping a supply chain solution from Kinaxis for three manufacturing sites to help dynamically align demand and supply across its global supply chain amid constant volatility.
Morrisville, N.C.-based Harris Stratex Networks is the largest independent supplier of wireless transmission systems in the world. With globally distributed operations, aggressive customer demands and a broad product portfolio that is subject to rapid product evolution, Harris Stratex operates a complex supply chain within a volatile market.
The demand on mobile operators to deliver more — more access, more media, more services — means that transmission systems providers like Harris Stratex must deliver to their customers what they need, when they need it. This demands a high level of responsiveness.
Kinaxis said that its RapidResponse solution, which will integrate with Harris Stratex' Oracle enterprise resource planning (ERP) environment, will facilitate effective impact analysis of supply, demand and product changes. With RapidResponse, users throughout the company will be able to access manufacturing information in a spreadsheet interface that is embedded with ERP and supply chain analytics and automatically populated with live data feeds from their Oracle ERP system.
"Empowered with multi-enterprise visibility and collaborative decision-making tools, supply chain participants across various functional groups will model data to instantly simulate and assess countless 'what-if' supply and demand scenarios to mitigate supply chain risk while maximizing customer service and operations performance," Kinaxis said.
Of particular priority for Harris Stratex is effective customer order management. According to Kinaxis, RapidResponse will facilitate more accurate order promising with a quicker response to order changes. As well, RapidResponse will help the company stay on target with sales and operations planning (S&OP) objectives despite the daily changes that occur inside planning horizons. Specific benefits are expected to be seen in inventory reductions and rationalization and in improved customer service.
"In order to effectively support our customers in this accelerating market, we need to be ready for anything and everything," said Heinz Stumpe, senior vice president of operations at Harris Stratex Networks. "RapidResponse offers us the tools and technologies to empower our supply chain participants to manage change as it occurs — in particular, allowing them to understand the issues and consequences of unexpected order changes and quickly resolve them in a way that makes sense for both the company and our customers."
"Balancing customer service levels and operations performance objectives is an exercise in compromise," said Randy Littleson, vice president of marketing for Kinaxis. "To make the right tradeoffs requires a holistic view of the supply chain and an ability to test out alternatives before taking action. RapidResponse will allow Harris Stratex to manage customer demand with confidence, clarity and speed. "
With a four and half-month deployment cycle, RapidResponse is expected to be implemented by mid-August.
Morrisville, N.C.-based Harris Stratex Networks is the largest independent supplier of wireless transmission systems in the world. With globally distributed operations, aggressive customer demands and a broad product portfolio that is subject to rapid product evolution, Harris Stratex operates a complex supply chain within a volatile market.
The demand on mobile operators to deliver more — more access, more media, more services — means that transmission systems providers like Harris Stratex must deliver to their customers what they need, when they need it. This demands a high level of responsiveness.
Kinaxis said that its RapidResponse solution, which will integrate with Harris Stratex' Oracle enterprise resource planning (ERP) environment, will facilitate effective impact analysis of supply, demand and product changes. With RapidResponse, users throughout the company will be able to access manufacturing information in a spreadsheet interface that is embedded with ERP and supply chain analytics and automatically populated with live data feeds from their Oracle ERP system.
"Empowered with multi-enterprise visibility and collaborative decision-making tools, supply chain participants across various functional groups will model data to instantly simulate and assess countless 'what-if' supply and demand scenarios to mitigate supply chain risk while maximizing customer service and operations performance," Kinaxis said.
Of particular priority for Harris Stratex is effective customer order management. According to Kinaxis, RapidResponse will facilitate more accurate order promising with a quicker response to order changes. As well, RapidResponse will help the company stay on target with sales and operations planning (S&OP) objectives despite the daily changes that occur inside planning horizons. Specific benefits are expected to be seen in inventory reductions and rationalization and in improved customer service.
"In order to effectively support our customers in this accelerating market, we need to be ready for anything and everything," said Heinz Stumpe, senior vice president of operations at Harris Stratex Networks. "RapidResponse offers us the tools and technologies to empower our supply chain participants to manage change as it occurs — in particular, allowing them to understand the issues and consequences of unexpected order changes and quickly resolve them in a way that makes sense for both the company and our customers."
"Balancing customer service levels and operations performance objectives is an exercise in compromise," said Randy Littleson, vice president of marketing for Kinaxis. "To make the right tradeoffs requires a holistic view of the supply chain and an ability to test out alternatives before taking action. RapidResponse will allow Harris Stratex to manage customer demand with confidence, clarity and speed. "
With a four and half-month deployment cycle, RapidResponse is expected to be implemented by mid-August.
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