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Blair Corp. Chooses Returns Process to Boost Customer Service

By Editorial Staff

Solution from Newgistics to simplify merchandise returns for value...

News • November 23rd, 2004
Recovery in Parcel and Freight Markets, or a False Dawn?

By Editorial Staff

Economic picture looking up, but rebound in global freight and parcel...

News • August 31st, 2009
Express Delivery under Pressure to Add More Value as Parcel Service Closes the Gap

By Editorial Staff

Europe's delivery business seen continuing accelerated growth as...

News • October 31st, 2007
Neiman Marcus Direct Expands Reverse Logistics Rollout

By Editorial Staff

Extends use of Newgistics' returns service to Horchow and CHEF'S brands...

News • August 29th, 2003
Neiman Marcus Direct Expands Reverse Logistics Rollout

By Editorial Staff

Extends use of Newgistics' returns service to Horchow and CHEF'S brands...

News • August 29th, 2003
Customer Service 21st Century-style

By Sarah Miller

What does the Great Depression have to do with customer service? One...

Article • August 1st, 2002
2011 Seen Ripe for Uptick in M&A Deal Making If Confidence and Clarity Return

By Editorial Staff

Global deal volume and value up in 2010 as private equity and emerging...

News • December 30th, 2010
More Than an Afterthought: Moving Aftermarket Services Forward through Intelligent Returns Management

By John McAlpin

Best practices in returns management can help you overcome the "black hole...

News • June 8th, 2006
Evolving Customer Expectations: The Retailer's Dilemma

Multi-channel is not enough as savvy consumers look for a cross-channel...

Article • December 19th, 2007
HypoVereinsbank Fully Automates Customer Payments

By Editorial Staff

Germany's second largest commercial bank selects a platform for...

News • March 2nd, 2005
Monitoring and Controlling Asynchronous Web Services

By Editorial Staff

OASIS standards consortium begins work on protocol to accommodate latency...

News • November 10th, 2003
Optimizing the Service Supply Chain: Part II

By Grant Gordon and Charles Withrow

Embrace service as a revenue generator during the product’s lifetime

Article • November 28th, 2011
Planning by Exception

By Andrew K. Reese

Demand planners at Wells Lamont, the world's largest glove manufacturer...

News • December 9th, 2004
New ROI for a New Economy

By Erika Morphy

This isn't your father's ROI anymore. Nor is it the ROI of last month...

Article • June 1st, 2001
The Road ahead for 3PLs

Andrew K. Reese

Challenges and opportunities for third-party logistics providers — and...

Article • October 31st, 2009

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