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Customer Relationship Management (1)

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What's Still Missing in B2B?

By Andrew K. Reese

Plenty, says Stephen David, chief information officer and B2B officer at...

Article • June 1st, 2003
A Model Brick and Click Emerges

By Stephanie Pretzer Lara

UPS has emerged as a rare example of a traditional company that suddenly...

Article • February 1st, 2001
Ye Olde Content Shoppe

By Jim Dunn

In the murky past, yea, more than five years ago, there arose a creature...

Article • December 1st, 2000
We Built This City

By Jim Dunn

Rome wasn't built in a day, nor was it built by one person. The...

Article • June 1st, 2001
Make Your Suppliers Feel at Home

By Cherish Whyte

When you're trying to integrate suppliers of all sizes, it can be easy to...

Article • May 1st, 2001
Supply Chains: The Next Generation

By Andrew K. Reese

It's crystal ball time. Here's a look at what the analysts, practitioners...

Article • October 1st, 2001
Turning Global Trade Compliance Into a Competitive Advantage

By Andrew K. Reese

When you operate in more then 140 countries around the world, global...

Article • October 1st, 2004
Hitting the Wall

By Jim Dunn

Online marketplaces and consortia may have been a part of the e-business...

Article • September 1st, 2001
Global Enabled Supply Chain Series: CRM

by Julie Murphree

CRM may have begun as a marketing or sales support function, but today it...

Article • April 1st, 2002
Global Enabled Supply Chain Series: The Status of CRM

CRM may have begun as a marketing or sales support function, but today it...

Press Release • May 20th, 2002
2009 Pros to Know

Honoring supply chain leaders demonstrating leadership during times of...

Article • March 23rd, 2009