2004 Supply & Demand Chain Executive 100

Enterprises are ready to invest in technologies and services to improve their supply and demand chains. We offer a guide to enablers and service providers ready to lend a hand.


Denali Consulting (San Francisco, CA, 1996). Empl.: 25 (+9%); custs.: 20 (+14%); impl.: varies; train.: 1-3 dys; payback: 6 mnths; svcs.: 10%. Key custs.: Wachovia, Southern California Edison, Pacific Gas & Electric.
Key Problems Solved: Supply chain strategy development; complex strategic sourcing programs; supplier development and performance management design and implementation; e-sourcing strategy and implementation.
Key Differentiators: Focuses exlcusively on supply chain management solutions, only utilizes highly experienced resources, offers more flexible consulting engagements, provides better resources at lower rates.

diCarta (San Carlos, CA, 1998). Empl.: 120+ (+35%); custs.: N/R (+280%); impl.: 4-16 wks; train.: 1 wk; payback: 3-6 mnths; svcs.: varies. Key custs.: Kohler, Walgreens, Kraft.
Key Problems Solved: Companies gain control over their contract management procedures, increase visibility into contractual obligations, and drive suppliers' compliance with their agreements.
Key Differentiators: Successful deployments in the Global 2000, functionality spans entire contract management lifecycle, only closed-loop solution for driving supplier compliance, packaged solutions for major ERP systems and SAP certified.

DSSI (Southfield, MI, 1999). Empl.: 85 (+13%); custs.: 31 (+6%); impl.: 12 wks; train.: 1 wk; payback: 3 mnths; svcs.: 90%. Key custs.: Delphi, Metaldyne, DURA Automotive.
Key Problems Solved: Provides outsourced purchasing solutions. Clients centralize their indirect spend through DSSI's technology and services while aggregating volume with other clients to achieve maximum savings.
Key Differentiators: Offers a complete solution that includes technology and services. Cost savings sharing business model aligns company with its clients to achieve year-over-year savings.

EC Sourcing Group (South Orange, NJ, 2001). Empl.: 8 (+0%); custs.: 35 (+20%); impl.: 2 wks; train.: 1-2 wks; payback: 3 mnths; svcs.: 10%. Key custs.: Liz Claiborne, Benjamin Moore Paints, Connell Purchasing Services.
Key Problems Solved: Collaboration internally and with suppliers, reduced sourcing cycle-time, improved process efficiency, enhanced analysis/decision support and improved savings compared with conventional processes.
Key Differentiators: Emphasis on ease-of-use, flexibility and the entire Strategic Sourcing process (not just auctions). Other purchasing-related problems can also be addressed through client tailoring.

EDS


EDS (Plano, TX, 1962, public). Empl.: 130,000 (-4%); revs: $21.5 billion (+0%); custs.: 35,000 (+0%); impl.: varies; train.: varies; payback: varies; svcs.: varies. Key custs.: World Wide Technologies, Lotte Chilsung, QSP.
Key Problems Solved: Accelerated cost savings, increased compliance/spend visibility, reduced operational expenses, enhanced focus on core competencies/flexibility to demand changes, automated workflows
Key Differentiators: Offers sourcing, category and supply chain management expertise, industrial-strength technology infrastructure, global presence and a commitment to service excellence.

Elance (Sunnyvale, CA, 1998). Empl.: 130 (+5%); custs.: 16 (+300%); impl.: 16 wks; train.: 2 wks; payback: 8-12 wks; svcs.: N/R. Key custs.: Motorola, FedEx, Texas Instruments.
Key Problems Solved: SPM allows large organizations to gain visibility into services spend and performance, and achieve 10-20% hard cost savings across a range of service categories.
Key Differentiators: SPM addresses the entire volume of services spend in enterprise, including contingent staffing, milestone-based services, retained relationship, service level agreements, and volume-based services.

Emptoris


Emptoris (Burlington, MA, 1999). Empl.: N/R (+100%); custs.: N/R (+114%); impl.: 6-12 wks; train.: 1-4 dys; payback: 3-6 mnths; svcs.: 25%. Key custs.: Motorola, GlaxoSmithKline, Syngenta.
Key Problems Solved: Identifying supply base savings opportunities, negotiating with suppliers based on total cost of ownership, and measuring supplier performance and contract compliance to guarantee savings capture.
Key Differentiators: Automates spend analysis, sourcing, supplier performance and compliance process. Provides 100% spend visibility. Incorporates all total cost elements into analysis. Manages 100% of company's spend.

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