2004 Supply & Demand Chain Executive 100

Enterprises are ready to invest in technologies and services to improve their supply and demand chains. We offer a guide to enablers and service providers ready to lend a hand.


Radio Beacon (Toronto, Canada, 1992, public). Empl.: 38 (+26%); revs: N/R (+10%); custs.: 300+ (+25%); impl.: 4-8 wks; train.: 4 wks; payback: 9 mnths; svcs.: 25%. Key custs.: Gentec International, Christian Art Gifts, Purity Life.
Key Problems Solved: Increases customers' accuracy and efficency while providing them with imporved customer service.
Key Differentiators: Integrates with key mid market accounting systems and is totally Web based.

Reardon Commerce (formerly Talaris) (San Mateo, CA, 2000). Empl.: 50+ (+20%); custs.: N/R (+300%); impl.: 6 wks; train.: 1 hour/user; payback: 1-6 mnths; svcs.: N/R. Key custs.: JDS Uniphase Corp., Genesys Labs (Alcatel), Cingular.
Key Problems Solved: Provides visibility and control over indirect services spend, driving savings of up to 20%.
Key Differentiators: Specifically built for services procurement, on-demand web services based architecture, user-centric interface, fast implementation.

RedPrairie (Waukesha, WI, 1975). Empl.: 536 (+45%). Key custs.: Hershey Food Corp., ConAgra Beef, Procter & Gamble.

Resources Connection (Costa Mesa, CA, 1996, public). Empl.: 1,175 (+1); revs: $202.0 million (+11.2%). Key custs.: N/R.
Key Problems Solved: Helps companies achieve their supply chain management objectives by providing skilled professionals and customized solutions.
Key Differentiators: Uses the experience and business acumen of company's professionals in the areas of supply chain management, internal audit, information management, finance & accounting, human resources

SAS (Cary, NC, 1976). Empl.: 9.229 (+2.4%); custs.: 1,000+; impl.: 24 wks; train.: 2 wks; payback: 6-12 mnths; svcs.: 80%. Key custs.: Alcon, American Honda, Bayer CropScience.
Key Problems Solved: Turning data into unique demand, supply, operational and customer insights, supply chain intelligence delivers strategies to improve quality, profitability and customer satisfaction.
Key Differentiators: Customized performance management, supplier ranking and pricing optimization; high-level analytics: forecasting, optimization, advanced statistical routines, data mining and modeling, and ad-hoc reporting.

SciQuest (Research Triangle Park, NC, 1995, public). Empl.: 90 (+10%); revs: $6.6 million (+1.5%); custs.: 49 (+250%); impl.: 16 wks; train.: 3-5 dys; payback: within 1st yr; svcs.: N/R. Key custs.: GlaxoSmithKline, Biogen Idec, University of Pennsylvania.
Key Problems Solved: Modular applications automate the source-to-settle process. On-demand solutions integrate organizations with their suppliers to enable spend management.
Key Differentiators: When used with the SciQuest Supplier Network, these solutions help reduce redundant tasks and maintain data integrity throughout the cycle of finding, acquiring and managing goods.

SeeBeyond Technology Corp. (Monrovia, CA, 1989, public). Empl.: 670 (-12.6%); revs: $137.8 million (-9%); custs.: 1,900 (+6.70%); impl.: 12-24 wks; train.: 2 wks; payback: 6-12 mnths; svcs.: 18%. Key custs.: Lockheed Martin, Emerson, Pfizer.
Key Problems Solved: Helps organizations deploy enterprise-scale end-user composite applications built on existing infrastructure to enable single customer view, multi-channel/multi-product view, real-time stock management and IT operations convergence.
Key Differentiators: Provides the industry's first fully integrated platform for the development and deployment of composite applications.

Servigistics (Atlanta, GA, 1999). Empl.: 85 (+60%); custs.: 30 (+13%); impl.: 12 wks; train.: 4 wks; payback: 12 wks; svcs.: N/R. K

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