Metric of the Month

Cost of Warehouse Systems per $100,000 US Revenue:

This metric relates to the cost of the company's warehouse systems normalized by revenue. Systems costs include all expenses paid or incurred for computer hardware or software both acquired and provided through service contracts as well as related costs to process, service and maintain the hardware and software hardware and network costs. Given established and emerging trends in technologies to support warehouse and distribution center operations, this cost can vary by implementation status and/or industry profile. A company should find it compelling to benchmark to obtain reporting which cross- tabulates status of warehouse system implementation to the performance results of top performer indicators. This could justify an analysis of the savings in integrated logistics expenses as well as the service benefits that may apply for specific organizations.

Participate in the Open Standards Benchmarking Collaborative SM (OSBC) research to learn how your organization's performance compares to top performers and industry peers. Visit to benchmark your organization's performance at no charge. Participants receive custom reports that help establish improvement priorities and set goals for performance. Supply chain professionals are encouraged to complete any and all supply chain online surveys focused on customer order management, logistics, manufacturing,