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Customer Relationship Management News
RMDM unit of IT management software company using NetSuite OneWorld solution to enable partner-friendly sales and renewal platform, strengthening company's reseller ecosystem
Expanded portfolio of software-as-a-service (SaaS) pricing solutions aims to help customers realize rapid time to value with minimal IT investment, says price management specialist
Solution designed to increase customer satisfaction, revenue opportunities and brand loyalty while reducing operating costs
New solution from Oco integrates customer-related data from multiple systems to provide integrated view of customers and customer profitability
The largest producer of elevators in North America will optimize the service resources involved in delivering world class customer service
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Customer Relationship Management Trends
To achieve a more profitable reality, B2B companies must aggressively counter the closely held beliefs that are holding them back
Understanding customer profitability provides a foundation for better serving your best, and most lucrative, clients
Field service management solutions market seen reaching $532 million as manufacturers look to increase revenues, offset lower product margins, ARC reports
Manufacturing companies increasingly looking to warranty management processes to enhance both bottom and top line performance, Datamonitor reports
As companies increasingly rely on extended supply chains, focusing on these critical operational resources can ensure top performance
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