Dorfman Pacific Doubles Productivity with Supply Chain Execution Solution

Provider of headwear and handbags taps HighJump apps to ramp up order fulfillment operations

Eden Prairie, MN — February 2, 2006 — Headwear and handbag company Dorfman Pacific has doubled its productivity after implementing a supply chain execution (SCE) solution from HighJump Software, the solution provider is reporting.

Dorfman Pacific, one of the world's largest distributors of hats, also has reduced labor costs by 29 percent at its Stockton, Calif., facility following the implementation of the solution provider's Supply Chain Advantage suite, according to HighJump.

After evaluating several enterprise resource planning (ERP) vendors, Dorfman Pacific selected HighJump's best-of-breed SCE solution for its ability to combine best practices-based functionality and the flexibility to implement unique processes, the solution provider said.

Doubling Productivity

Following an implementation of less than six months, Dorfman Pacific doubled productivity levels by leveraging its HighJump system to execute cost-effective order fulfillment, which includes picking by waves and shipping split parcel orders.

Dorfman Pacific delivers a variety of headwear to retail customers that range from small shops to large department stores. To manage these distribution channels, the company relies on the HighJump Supply Chain Advantage suite to account for varying order profiles based on geographic considerations, order size, customer specifications, special processing and packaging needs, and value-added services.

"Our customer demands are many," said Mark Dulle, director of information technology services at Dorfman Pacific. "We selected HighJump because we wanted to meet these demands, configure the system to reflect our unique business processes and support growth."

Dulle said that HighJump's warehouse management and visibility solutions have enabled the company to accomplish all its goals. "Our picking efficiency is up, labor costs are down, and better shipping visibility has led to happier customers," he concluded.

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