DGX Automates Worldwide Ocean Contract and Pricing Operations
Leading NVOCC aims to boost efficiency of routing, rating and customer quotations for its ocean business with Management Dynamics solution
Leading NVOCC aims to boost efficiency of routing, rating and customer quotations for its ocean business with Management Dynamics solution
Supporting a Growing Business
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Supporting a Growing Business
- Ease of use — DGX sales and customer service users can become proficient with the quotation management tools within days, helping to improve productivity and boosting close rates, according to the solution provider.
- On-demand solution — Without costly software or hardware investments, DGX sales teams are able to deploy the tools using only a PC and Web browser. Management Dynamics offers the solution on a subscription-based pricing model.
- Visibility — With central online access to its carrier service contracts, DGX personnel have gained visibility to all contract amendments and forward-filed rates to ensure the correct rate would be quoted to the customer, as well as highlighting alternate rate, route and transit time choices to improve customer satisfaction.
- Margin management — By analyzing each quotation and the resulting transaction, DGX management has the opportunity to more effectively review profit margins and better understand its win/loss trends going forward, Management Dynamics said.
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