Imaging systems company to use latest version of Click Commerce offering for global planning, advanced inventory management
Chicago — June 28, 2005 — Imaging solutions company Danka Business Systems is set to upgrade to the latest version of the service parts optimization solution from Click Commerce for global planning and advanced inventory management.
Danka is one of the largest independent providers of enterprise imaging systems and services. The company is using Click Commerce's Service Parts Optimization solution, which Click recently acquired from Xelus, to enable advanced global planning, including improved order review functionality and collaboration.
In addition, Danka acquired Click's advanced inventory optimization module in support of forward stocking and field service locations. The output from the planning activities will be order recommendations, material move recommendations and target stocking recommendations for its North American locations.
"The project will be rolled out through a series of phases, evolving from a North American solution to one that ultimately serves Danka's entire worldwide network," said Steve Tungate, executive vice president of customer fulfillment at Danka. "We are confident that this transition will provide improved service for our field organization, improved planner productivity and reduced field inventory."
"We are extremely pleased that Danka is working with Click Commerce to deliver its Service Parts Optimization software as a service," said Michael W. Ferro, Jr., chairman and CEO of Click Commerce. "We are seeing more and more companies choose software as a service rather than a traditional license model for guaranteed availability, improved performance and reduced IT support costs."
Click acquired Xelus in a deal announced in May.
Additional Articles of Interest
— For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.
— For best practices in service parts management, see the SDCExec.com article "Three Keys to Successful Service Parts Management."
Chicago — June 28, 2005 — Imaging solutions company Danka Business Systems is set to upgrade to the latest version of the service parts optimization solution from Click Commerce for global planning and advanced inventory management.
Danka is one of the largest independent providers of enterprise imaging systems and services. The company is using Click Commerce's Service Parts Optimization solution, which Click recently acquired from Xelus, to enable advanced global planning, including improved order review functionality and collaboration.
In addition, Danka acquired Click's advanced inventory optimization module in support of forward stocking and field service locations. The output from the planning activities will be order recommendations, material move recommendations and target stocking recommendations for its North American locations.
"The project will be rolled out through a series of phases, evolving from a North American solution to one that ultimately serves Danka's entire worldwide network," said Steve Tungate, executive vice president of customer fulfillment at Danka. "We are confident that this transition will provide improved service for our field organization, improved planner productivity and reduced field inventory."
"We are extremely pleased that Danka is working with Click Commerce to deliver its Service Parts Optimization software as a service," said Michael W. Ferro, Jr., chairman and CEO of Click Commerce. "We are seeing more and more companies choose software as a service rather than a traditional license model for guaranteed availability, improved performance and reduced IT support costs."
Click acquired Xelus in a deal announced in May.
Additional Articles of Interest
— For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.
— For best practices in service parts management, see the SDCExec.com article "Three Keys to Successful Service Parts Management."
- More articles about Click Commerce.
